Question about HP Color LaserJet 2600n Printer

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HP2600n ? soft grainy texture printing in background

We had this problem once before, it was even on the troubleshooting list as, "Toner appears around the printed characters". Last time, it ended up that HP just told us to exchange it, but now we don't have that option. The new printer we exchanged it for is doing the same thing.
I remember being told by HP support to clean the ETB many times and have done so, but the problem does not seem to go away. Any ideas of other things to try???
__________

"inside the image tranfer belt unit,there have 4 rollers ,just clean both end of roller and also the contact metal spring clean that and bend it little bit make sure it contact perfect, should be take care your problem"
I apologize, I am a designer and have never done any maintenance like you are talking, how do I do this, is there anywhere that provides diagrams or steps of how to take the rollers out? What do I clean them with?

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Inside the image tranfer belt unit,there have 4 rollers ,just clean both end of roller and also the contact metal spring clean that and bend it little bit make sure it contact perfect, should be take care your problem

Posted on Dec 08, 2008

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