Question about iRiver H10 MP3 Player

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Cannot reset After repeatedly following the instructions to reset my device, it still will not reset. The instructions are to remove the battery then reconnect it, and turn the player on. This is just not working. What can be wrong and what should I do now?

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Re: Cannot reset

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard

Posted on Jun 26, 2008

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Will not charge. There are 2 id forms at the bottom, constantly repeats the same songs, won't go to the end. THIS IS A 2 MONTS OLD VIBE.

Firstly, I'd suggest that you do a soft reset of your player. You will find the reset button next to the 'power on' button on the side of the player. Please hold the Reset button using a pen tip or other sharp object for 10 seconds. Now turn it on.

If that doesn't work, try to restore factory settings or repair using Philips Device Manager.

Launch Device Manager and click the Tool menu and select "Repair", then follow the instructions to perform the repair process. Make sure all other applications such as Philips Plug-in, Windows Media Player or Windows Explorer that access the device are closed or else Device Manager will not recognize the device.

Contents may be removed by using this function. So make sure to back up your contents.

Hope this helps.

Feb 25, 2011 | Philips GoGear Flash MP3 Player

2 Answers

Zen v plus 8g

If you already try both reset, then try doing a firmware update.

On computer try unplugging computer power cable, and if it is a laptop also remove battery, this sort out problems related with electrostatic charges on computer USB ports.

Sep 14, 2008 | Creative Labs ZEN V Plus MP3 Player


I just fixed my RCA Lyra TC1602-A (same as TH160-A) MP3 Player. It had two...

Does your RCA Pearl TH1062 MP3 player freeze on startup at the Pearl logo?

Whenever your player acts up, the best solution is to reflash/upgrade the firmware.

Download the firmware upgrade from, and follow all the troubleshooting instructions that popup when you start the program:

  1. start the program,
  2. remove the battery,
  3. hold the play button while plugging the RCA player into your computer's usb port,
  4. release the play button when the term "initalizing" replaces "searching",
  5. check the box that says "format data" (you can try it first without this checked, it may work and will save your music),
  6. click the start button to replace the firmware.

This solution will fix your player.
I hope that helps.

on Mar 23, 2010 | RCA TH1602 MP3 Player


How to reset a frozen ipod click wheel and touch

To reset any frozen iPod with a click wheel, you will first want to ensure that the hold button is not on or stuck by sliding it to the on position and then off again.
Next you will need to simultaneously press and hold both the menu and center buttons for at least six seconds but until the apple icon appears on the screen.
If this does not resolve the issue, the next best resolution is to plug the iPod into a wall charger and let it charge for several hours or until fully charged.
Then repeat the reset process.

To reset an iPod touch, you will need to press and hold the Sleep/Wake button and the Home button at the same time for at least six seconds or until the Apple icon appears.
As will the iPod click wheel models, if the first attempt does not work I would suggest charging the unit for several hours or until fully charged. After words, repeat the reset process.
If a reset does not resolve the issue, the next trouble shooting step would be to restore the iPod using the latest version of iTunes.
To restore an iPod touch, open iTunes on your computer and connect iPod touch to your computer with the provided USB cable. After a moment or two you will notice that in the left column under Devices, you will be able to see an iPod icon; click on your iPod touch, then click on Restore in the Summary tab. Follow any on screen instructions and do not remove the iPod until after it is completely restored.
To restore an iPod click wheel, open iTunes on your computer and connect iPod touch to your computer with the provided USB cable. After a moment or two you will notice that in the left column under Devices, you will see an iPod icon; click on your iPod. In the resulting page you will see a button that says restore. Click that and follow any and all on screen instruction ensuring that you do not disconnect your iPod until it is completely restored.
WARNING: If you do not have a back up of your data on the iPod you will have to re-gather it. I always recommend making a back up of your iPods content before an issue arises to ensure that there will be no lost data.

on Dec 29, 2009 | MP3 & Digital Media Players

2 Answers

My mp3 player froze and i cannot reset.

You have to connect it to the computer and try to format it.
To reformat your Philips GoGear, you've to start WMP(WindowsMediaPlayer10series, than click on the button synchronize. At the top of this window is a button at the right corner which commands the formation.
BUT in case the computer is not detecting and nothing is helping then try this procedure as follows:---

Follow these steps exactly: 

1 Reset your player first by inserting a pin or sharp 
object into the reset hole at the back of the player. 
2 Launch Philips Device Manager from Start > Programs > 
Philips Device Manager. Select the Repair Tab. 
3 While pressing the Vol + on your device, connect it 
to the PC. 
4 Confirm Yes when you see the screen , you can release 
the Vol + now. 
5 Choose your device name (SA5245/37) in the box. 
6 After the repair completes , click OK and continue using 
your player as usual.

If still the same problem then its a problem with internal inbuilt battery.For this the unit needs to be disassembled but its not easy.

Thanks. Keep updated for any more query. You can rate this solution and show your appreciation.

Aug 10, 2010 | Philips GoGear SA5245/37 Digital Media...

2 Answers

My rca mp3 wont turn on

1 have it into usb device
2 hold down the play button.
3 update the firmware from RCA website.

Jan 10, 2009 | RCA M4204 MP3 Player

1 Answer

Philips mp3 player

If you have tried the reset, then it could be one of the following:
1. faulty charger - Need to replace it
2. Faulty/failing battery - Need to replace it
3. Faulty contacts / cable - Need to replace the cable or service the unit for faulty contacts.

If you are able to switch on the unit, try the following:
Please follow the steps below to recover and upgrade your player with the latest firmware:
  1. Make sure that your computer is online and connecting to the Internet.
  2. Launch the Firmware Manager at Start->Programs->Philips Firmware Manager on your PC.
  3. Connect your GoGear to the computer while pressing & holding the 070119082257_17362.gif(>||) key until the Firmware Manager recognize the GoGear and a dialogue boxpop up in recover mode.** If you failed going to recovery mode, “pleaseconnect the device in recovery mode” is displayed please repeat step 1to step 3.
  4. Click Start to confirm and start recovering the unit to its factory setting.
    IMPORTANT: All music & content of your GoGear Player will be erased once the factory setting is restored.
  5. Follow all screen instructions and click Finish at the end to complete the recovery.
  6. The Firmware manager will close automatically once the success message is displayed.
  7. You can now remove your player and start using it again.
You could also try to manually upgrade the firmware and see if that helps...

Oct 12, 2008 | MP3 & Digital Media Players

4 Answers

Flashing ilo.

I found that connecting the MP3 player to the computer with the patch cord causes the player to reset and eliminates the problem. It only takes a few moments,just disconnect when the pc tells you it is safe to remove the device.

Jan 19, 2008 | iLO (2 GB) MP3 Player

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