Question about Office Equipment & Supplies
Having new Nikon Coolscan 9000 ED with Firewire interface.
All cables and IEEE 1394 card are supplied with the scanner.
OS is Windows XP Pro En SP3, MB is Asus Maximum Formula, 3Gb RAM, all fresh MB drivers are installed.
All actions are according to the manual: 1) install the card, 2) install the software + 2 updates, 3) connect and turn on the scanner, 4) start Nikon Scan.
Having the message: ''Nikon Scan can not find any active devices''.
Coolscan 9000 LED is blinking for an infinite time, and no self-testing sounds are heard.
In Device manager, I can not find Coolscan 9000. In the same time, IEEE 1394 card is present and displayed without error signs.
When switched on being disconnected, self-testing is OK and LED stops blinking for 1-2 min and lights continuously. When I connect the scanner after that, I again can not see it in Device manager and get the same error from Nikon Scan.
I've tried to 1) reinstall Nikon Scan, 2) reinstall Windows to SP1, SP2 and SP3, and do the setup procedure above -- the error is reproducing.
Please help to solve this problem!
I am having the exact same problem...cannot get the Coolscan 9000 to show up in Device Manager. One thing I did try (to no avail) was to run the regsweeper.exe file that comes with the Nikon scan disk. It clears your registry when you reinstall. It still did not work though so I have a lovely "shoebox" sitting next to my computer that is worthless!
Posted on Feb 02, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Oct 30, 2011 | Nikon Super Coolscan 5000 ED Film Scanner
Aug 29, 2010 | Nikon COOLSCAN 5000 ED Film Scanner
Aug 01, 2010 | Nikon Super Coolscan 5000 ED Film Scanner
Jun 17, 2009 | Nikon COOLSCAN 5000 ED Film Scanner
Feb 28, 2009 | Nikon COOLSCAN 5000 ED Film Scanner
Nov 24, 2008 | Nikon CoolScan 9000 ED Film Scanner
Jun 09, 2008 | Nikon CoolScan 9000 ED Film Scanner
Jan 02, 2008 | Nikon Super Coolscan 4000 ED Film Scanner...
Jan 18, 2017 | Brother Office Equipment & Supplies
572 people viewed this question
Usually answered in minutes!