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Nikon Coolscan 9000 ED can not be recognized by computer

Having new Nikon Coolscan 9000 ED with Firewire interface.
All cables and IEEE 1394 card are supplied with the scanner.
OS is Windows XP Pro En SP3, MB is Asus Maximum Formula, 3Gb RAM, all fresh MB drivers are installed.

All actions are according to the manual: 1) install the card, 2) install the software + 2 updates, 3) connect and turn on the scanner, 4) start Nikon Scan.

Having the message: ''Nikon Scan can not find any active devices''.
Coolscan 9000 LED is blinking for an infinite time, and no self-testing sounds are heard.

In Device manager, I can not find Coolscan 9000. In the same time, IEEE 1394 card is present and displayed without error signs.

When switched on being disconnected, self-testing is OK and LED stops blinking for 1-2 min and lights continuously. When I connect the scanner after that, I again can not see it in Device manager and get the same error from Nikon Scan.

I've tried to 1) reinstall Nikon Scan, 2) reinstall Windows to SP1, SP2 and SP3, and do the setup procedure above -- the error is reproducing.

Please help to solve this problem!

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I am having the exact same problem...cannot get the Coolscan 9000 to show up in Device Manager. One thing I did try (to no avail) was to run the regsweeper.exe file that comes with the Nikon scan disk. It clears your registry when you reinstall. It still did not work though so I have a lovely "shoebox" sitting next to my computer that is worthless!

Posted on Feb 02, 2010

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