Question about Eidos Interactive Video Game Consoles & Games

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Having trouble playing game

I have the game Tomb Raider Underworld loaded, however am unable to play because a box keeps coming up saying that Direct 3D is not compatable with current settings. I have all the other Tomb Raider games and have not had this problem. Can you please help me?

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  • earljoy Dec 10, 2008

    Still not working. I run all the dx test and all is working ok, no problems found.

    The dx version I have is dx9oc.

    My 3d access is enabled also.

    I looked on the game Tomb Raider underworld for the version of dx I needed and couldn't find it.

    Still need help.


  • earljoy Dec 13, 2008

    Thank you for your recommendations. We are in the process of purchasing necessary updates and drivers needed to enable us to play our game of Tomb Raider Underworld. I have completed the other Tomb Raider games and hated to miss out on this one. I am grateful for this site where I can get a solution to my problem.



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You might need to update you version of DirectX by going to the microsoft site, or make sure that the 3D accelleration is enable in DXDIAG.
If using XP go to Start>Run (on the right hand side) and type in dxdiag then press enter. When the program opens click on the display tab and check that the 3D accellarator is enabled. Also carry out the tests within the display tab to make sure that there are no other errors. Check the game for the version of DX that it need against the version that you have, your version will be displayed when the dxdiag program opens. I hope this helps

Posted on Dec 08, 2008

  • Debs
    Debs Dec 11, 2008

    Minimum System Requirements:

    • OPERATING SYSTEM: Microsoft Windows XP (admin rights required)/Microsoft Windows Vista (admin rights required)
    • CPU: Intel Pentium 4 3+GHz or AMD Athlon 2.5+GHz
    • RAM: 1GB (Windows XP) / 2GB (Windows Vista) system memory
    • GRAPHICS: NVIDIA GeForce 6 series 6800GT (or better) / ATI 1800XT (or better)
    • SOUND: Direct X 9.0c compatible sound card and drivers
    • DVD-ROM: DVD-ROM drive
    • HARD DRIVE: 8 GB Free Space
    • INPUT DEVICES: Keyboard and mouse


    • OPERATING SYSTEM: Microsoft Windows XP (admin rights required)/Microsoft Windows Vista (admin rights required)
    • CPU: Intel Core 2 Duo 2.2 GHz or Athlon 64 X2 4400+
    • RAM: 2 GB system memory
    • GRAPHICS: nVidia GeForce 9800 GTX or ATI HD4800
    • SOUND: Direct X 9.0c compatible sound card and drivers
    • DVD-ROM: DVD-ROM drive
    • HARD DRIVE: 8 GB Free Space
    • INPUT DEVICES: Microsoft Xbox360 Controller

    These are the minimum and recommended system requirements for the game.

  • Debs
    Debs Dec 13, 2008

    you are welcome, I hope you get your game up and running soon. :0)



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