Question about HP Officejet 5610 All-In-One InkJet Printer

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My hp 5610 will not send or receive fax.

When I attempt to send fax I hear a dial tone with static AND I hear some talk radio station! Really I do. I connected another fax machine to the same phone line with the same phonbroadcast.e cord and no problem, sax went through without static or the mystry radio

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  • jlpt2 Dec 11, 2008

    We got things running!! Thanks for you skilled help!

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  • 1,049 Answers

First, make sure that you are not trying to use a digital line, even with a line scrubber older modems will work when newer/faster ones don't. Secondly, make sure that you don't have to hit a code to reach an outside line, etc. These can be setup to type automatically and the two modems may not both be setup the same way. Finally, the music/radio noise needs to be coming from somewhere, so I would compare it to your on-hold music, see if you can get it on an analog phone by changing the area code etc. A fax is not a radio reciever, if you find out where the music is coming from you are one step closer to knowing why.

Posted on Dec 08, 2008

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HOW TO SEND A FAX


You can send a fax in a variety of ways. Using the control panel, you can send a black and white or color fax. You can also send a fax manually from an attached phone. This allows you to speak with the recipient before sending the fax.
To send a basic fax (single- or multiple-page black-and-white fax) by using the control panel.These features allow you to control the pace of your dialing. They are also useful when you want to use a calling card to charge the call and you have to respond to tone prompts while dialing. NOTE: If you need printed confirmation that your faxes were successfully sent, enable fax confirmation before sending any faxes. TIP: You can also send a fax manually from a phone or by using monitor dialing.
1. Load your originals. NOTE: If you are sending a multiple-page fax, you must load the originals in the document feeder tray. You cannot fax a multiple-page document from the glass. 2. Enter the fax number by using the keypad, press Speed Dial or a one-touch speed dial button to select a speed dial, or press Redial/Pause to redial the last number dialed.TIP: To add a pause in the fax number you are entering, press Redial/Pause, or press the Symbols (*) button repeatedly, until a dash (-) appears on the display. 3. Press START FAX Black or START FAX Color. • If the device detects an original loaded in the automatic document feeder, it sends the document to the number you entered. • If the device does not detect an original loaded in the automatic document feeder, the Fax from glass? prompt appears. Make sure your original is loaded print-side down on the glass, and then select Yes.TIP: If the recipient reports issues with the quality of the fax you sent, you can try changing the resolution or contrast of your fax.

Send a fax manually from a phone You can send a fax from a telephone on the same phone line if you prefer to use the keypad on your phone, instead of the keypad on the control panel of the device. You can do this by plugging in a phone into the 2-EXT port on the back of the device. When you send a fax manually, you can hear the dial tones, telephone prompts, or other sounds through the handset on your telephone. This makes it easy for you to use a calling card to send your fax. Depending on how the recipient has their fax machine set up, the recipient might answer the phone, or the fax machine might take the call. If a person answers the phone, you can speak with the recipient before sending the fax. If a fax machine answers the call, you can send the fax directly to the fax machine when you hear the fax tones from the receiving fax machine.
1. Load your originals. NOTE: This feature is not supported if you load your originals on the glass. You must load your originals in the document feeder tray. 2. Dial the number by using the keypad on the phone that is connected to the device. NOTE: Do not use the keypad on the control panel of the device when manually sending a fax. You must use the keypad on your phone to dial the recipient's number. 3. If the recipient answers the telephone, you can engage in a conversation before sending your fax. NOTE: If a fax machine answers the call, you will hear fax tones from the receiving fax machine. Proceed to the next step to transmit the fax. 4. When you are ready to send the fax, press START FAX Black or START FAX Color. NOTE: If prompted, select Send Fax, and then press START FAX Black or START FAX Color again. If you were speaking with the recipient before sending the fax, inform the recipient that they should press Start on their fax machine after they hear fax tones.
The telephone line is silent while the fax is transmitting. At this point, you can hang up the telephone. If you want to continue speaking with the recipient, remain on the line until the fax transmission is complete.

Send a fax using monitor dialing Monitor dialing allows you to dial a number from the control panel as you would dial a regular telephone. When you send a fax using monitor dialing, you can hear the dial tones, telephone prompts, or other sounds through the speakers on the device. This enables you to respond to prompts while dialing, as well as control the pace of your dialing. TIP: If you do not enter your calling card PIN fast enough, the device might start sending fax tones too soon and cause your PIN not to be recognized by the calling card service. If this is the case, you can create a speed dial entry to store the PIN for your calling card. NOTE: Make sure the volume is turned on, or you will not hear a dial tone. To send a fax using monitor dialing from the control panel
1. Load your originals. NOTE: If you are sending a multiple-page fax, you must load the originals print-side up in the document feeder tray. You cannot fax a multiple-page document from the glass. 2. Press START FAX Black or START FAX Color. • If the device detects an original loaded in the automatic document feeder, you will hear a dial tone. • If the device does not detect an original loaded in the automatic document feeder, the Fax from glass? prompt appears. Make sure that your original is loaded on the glass, and then select Yes. 3. When you hear the dial tone, enter the number by using the keypad on the control panel. 4. Follow any prompts that might occur. TIP: If you are using a calling card to send a fax and you have your calling card PIN stored as a speed dial, when prompted to enter your PIN, press Speed Dial or a one-touch speed dial button to select the speed dial entry where you have your PIN stored. Your fax is sent when the receiving fax machine answers.

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1 Answer

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You only hit hook to hear the dial tone or use the machine like a speaker phone. To send a fax you press fax start. If you can't hear a dial tone when you press hook, there is something wrong with the phone line connection, or it's plugged in to the wrong plug on the machine. The phone line goes into the one marked with an L, the other with the pic. of a phone is for an additional telephone.

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Confirm dialing the correct fax number?

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Well it was fixed after I called our telephonecompany.
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Dell 962 printer


Remote fax error means there is something wrong on the receiving end, not with your fax.
It could be that it can't negotiate the handshake with your machine (that static noise it makes when it first connects).
Or it's not set to a receive mode.

Have you tried just calling the remote fax with your phone to see if you can hear that it is in a recieve mode (you'll get the static) or that it's not going to an answering machine by mistake (a common problem)

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BROTHERINTELLIFAX775


TO NO MANUAL,

WHEN YOU DIAL A FAX NUMBER, AND IF YOU
HAVE DIALED IT CORRECT, YOU NEED TO
WAIT UNTIL YOU HEAR A COUPLE OR A FEW
DIFFERENT "CONNECTION" SOUNDS, AND
THE LAST SOUND IS THE FAX IS CONNECTED
TO THE FAX NUMBER DIALED SOUND.

IF I AM CORRECT, THE FIRST SOUND IS
A LOW TWEET LIKE SOUND, THE SECOND
SOUND IS A HIGH PITCH TWEET SOUND,
AND THE THIRD OR FOURTH SOUND IS
THE FAX SOUND, WHICH IS A SORT OF
STATIC-LIKE WHISTLING SOUND.

WHEN YOU HEAR THE FAX SOUND, THAT
IS WHEN YOU PRESS THE SEND FAXCIMILE
BUTTON.

I HAD A SIMILAR PROBLEM WITH A FAX
MACHINE ABOUT FOUR YEARS AGO.

IF THE FOREMENTIONED INFORMATION
DOES NOT HELP, YOU MAY WANT TO
RECONFIGURE YOUR FAX SEND AND
RECEIVE SETTINGS. REFER TO YOUR
OWNER'S MANUAL FOR TECHNICAL
DATA.

GOOD LUCK.

FROM

TEXASDUDE2008

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