Question about Nikon Coolpix 5700 Digital Camera

1 Answer

Viewfinder Blank but shows information

I had been gone from my home for about 8 months. My camera had a fully charged battery in it when I left. Today I picked the camer up and turned it on to find that the battery was dead - ok. I placed a fully charged battery in the camera and turned it on. The lens comes out just as normal but when I look through the viewfinder all is see is black except for the information that is displayed at the bottom or sides. I rest the settings through the menu and still nothing. The LCD works in the same manner. If I point it toward a light in the room I see a vertical line but no image through both viewfinder and LCD. When I takke a picture it appears just as it would normally but the image is streaked and appears fuzzy or a little out of focus. I have not tried to upload the images to the computer. The camera has not been beaten around or anything harsh so this has me very puzzled since it worked perfectly when I set it down. Am I missing something here or is there anything you can suggest. I hate to have to send it out for repair.

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  • John Garrett Feb 24, 2007

    The camera was inside a home in the south. While we do have high humidity it is not to any point where any type of condensation would occur.

    One thing I have also noted is that if I move the camera toward the floor the screen seems to darken to almost black and when moving the camera up it will lighten to a dark gray.

  • John Garrett Feb 26, 2007

    I rated the answer as average due to the fact that there is a service advisory about the blured images and black screens relating to the CCD. Nikon will repair free of charge. I have returned my camera to Nikon with the proper form. If I had simply taken it to a pro for repair it would have cost me probably more for the repair then what the camera is worth. I do think that the Teck should at least know of the service advisory by nikon and which cameras are covered.
    Thank You

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From your description it would seem that the shutter component in your lens has failed. Although it is a little strange because the two symptoms you describe are not usually seen at the same time. The fuzzy pictures with streaks on them is a result of a shutter that doesn't close properly, the black screen with just the camera system text on it is a symptom of a shutter that is not opening properly. As for what caused the problem - possibly corrosion or contamination. Was the camera exposed to excessive humidity in the time it was unused? The shutter components are extremely delicate and can easily become stuck or sticky. This is what I believe has happened to your camera. It may not have failed completely but it may be sticking open or closed such that it is not performing its intended function. This will require full disassembly by a professional. David Millier Advance Camera Repair

Posted on Feb 24, 2007

  • David Millier
    David Millier Feb 27, 2007

    I understand completely.. I usually mention return to the manufacturer as an option for new cameras. In this case I omitted it, I aplogise.

    David Millier
    Advance Camera Repair

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