Question about Dell (313-1220) CD-RW/DVD-ROM Combo Drive

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I have a Dell desktop computer in my home office that is about 2-3 years old. It has a CD/DVD drive that is suddenly not working. The disc drive has disappeared from the options on "My Computer" and isn't being at all recognized by the computer. It's as though it doesn't exist. Is there a fix for this without having to ship the computer off somewhere or take it in? I have a tech friend who said it is a common problem for this Dell model.

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Hi

Yes it is a common problem with Dell machines. Try right clicking on the icon in My Computer and selecting 'eject' If that does not work then just buy a new one and install. It is a straightforward job. just make sure the jumper connections on the new player are set the same as the old one

Posted on Dec 08, 2008

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Posted on Jan 02, 2017

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If the drive was working fine earlier , and has suddenly quit working , Remove all media from the drive. Download and run the following patch from micorsoft . If it doesnot fix the issue the dirve would have to replaced.

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plz do rate this post.

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