Question about Xerox WorkCentre Pro 785 Plain Paper Laser Fax
I am not getting a dial tone and therefore not able to fax. It worked yesterday and several weeks before. I tested another machine and it worked so the jack and phone line are functioning.
On this machine make sure the phone line does work. Have the phone company to make the checks. They make more checks in the line and in there system.
If you can move the machine to that location use it there and see the results.
If the machine does in fact does not work, the modem can cause this type of problem, but also the main board can do it too. First I would replace the modem board, much cheaper. If that does not work, Replace the main board, but it will be very expensive.
Posted on Oct 17, 2009
Check the phone line with a regular phone.
Make sure you are plugged into the LINE port of the fax.
Posted on Dec 09, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
Dec 28, 2013 | HP Office Equipment & Supplies
For you to send a fax with the Brother Fax you can try these steps:
1. First make sure that you have a dial tone by lifting the
handset or just by pressing the hook/speakerphone button. Once you have
verified you have a dial tone press the hook button again to return to the main
screen or hang up the handset. LCD should display the date & time
If you don't have a dial tone make sure that
the telephone line cord is connected on the fax machine's Line jack. If you
don't have a dial tone still, connect it to another working outlet. If you
don't have a dial tone still, connect a working telephone on the wall jack to
see if you'll get a dial tone. If you get a dial tone on the regular phone then
problem is either with the line cord or the fax machine.
2. Once you have the date & time on the LCD screen, Load the
document that you want to send on the automatic document feeder which is
directly above the LCD screen.
3. The LCD screen should change from the date/time to "Enter
Fax No. & Press Start" Once you got this screen dial the fax number
and then press Start.
Hope this helps. Rate if it works.
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