Question about Xerox WorkCentre Pro 785 Plain Paper Laser Fax
I am not getting a dial tone and therefore not able to fax. It worked yesterday and several weeks before. I tested another machine and it worked so the jack and phone line are functioning.
On this machine make sure the phone line does work. Have the phone company to make the checks. They make more checks in the line and in there system.
If you can move the machine to that location use it there and see the results.
If the machine does in fact does not work, the modem can cause this type of problem, but also the main board can do it too. First I would replace the modem board, much cheaper. If that does not work, Replace the main board, but it will be very expensive.
Posted on Oct 17, 2009
Check the phone line with a regular phone.
Make sure you are plugged into the LINE port of the fax.
Posted on Dec 09, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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