Question about Xerox WorkCentre Pro 785 Plain Paper Laser Fax

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Can't fax from my HP Laserjet m2727nf.

I am not getting a dial tone and therefore not able to fax. It worked yesterday and several weeks before. I tested another machine and it worked so the jack and phone line are functioning.

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On this machine make sure the phone line does work. Have the phone company to make the checks. They make more checks in the line and in there system.
If you can move the machine to that location use it there and see the results.
If the machine does in fact does not work, the modem can cause this type of problem, but also the main board can do it too. First I would replace the modem board, much cheaper. If that does not work, Replace the main board, but it will be very expensive.

Posted on Oct 17, 2009

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Check the phone line with a regular phone.

Make sure you are plugged into the LINE port of the fax.

Posted on Dec 09, 2008

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For you to send a fax with the Brother Fax you can try these steps:

1. First make sure that you have a dial tone by lifting the handset or just by pressing the hook/speakerphone button. Once you have verified you have a dial tone press the hook button again to return to the main screen or hang up the handset. LCD should display the date & time



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