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You water drain line needs to be curved above top of tank Water finds its on level The water level is stuck on the full position shake the washer lightly with water inside to release it. It works almost as a toilet tank.
Most dehumidifiers have a switch near the top right of the tank or left. When the tank gets full it tips out a bit and trips the switch to turn it off and light the indicator. Make sure the tank is sitting properly as I have done this before, and had the same problem, or check and adjust the sensor(if possible) to fix the problem. The tank not sitting right can cause it to trip the switch with a mostly empty tank.
It appears your main controller/timer has failed in this instance.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing. I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information. RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell. In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
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Hi, It wont fill up when the full tank light is on because it thinks the tank is full. Remove the tank and feel down inside where the tank sits into the machine. You should feel the switch, it sounds like it is stuck down.