We have over 100 computers that will throw up a print spooler not available error (have to restart print spooler) when attempting to print at random intervals. Anyone else had this issue with the HP 3500 series laser jets?
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The spooler is not on your printer it is in the Windows folder on your computer and is used to hold documents whilst preparing to print.
Normally this service is set to start automatically and there are a number of reasons why it may of stopped but try this:
Right click on "Computer" in your Menu and then left click on "Manage".
In the page that appears click "Services and applications" and Click "Services"
Navigate down to "Print Spooler" and double click on that line.
A box should appear showing properties of the Spooler.
It should show
"Startup Type = Automatic"
"Service Status = Running"
If neither of these are true then change the Startup type to Automatic
and click on the "Start Button"
The service will then either start or tell you why it cannot start.
See if there is any spooler.exe running in your task manager. Press ctrl, alt + delete to go there. If you see the process, click to highlight then end it. Then restart your computer and the printer itself. Then try to initiate a print again once everything is loaded.
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Print spooler not running is not the printer error, it happens when the print spooler service starts working in windows,
For making it enable you dont have to reinstall the drivers for the printer, as print spooler service is for every printer, even if you put another printer the result will be the same
To Enable Print Spooler
Open Control Panel
Go to administrative Tools>Services (For Windows XP Users)
Control Panel\System and Security\Administrative Tools( for windows 7 users)
Find Print Spooler in the list
Right click the service and make it stop, if its already stop set it to Start and then again give prints
Double click on the service and set "Startup type to AUTOMATIC".
You should now be able to get prints from your printer
Now restart your desktop/laptop and check if the service is still working by giving any test print.
Hope it will solve your issue
If you require more assistance, regarding this topic feel free to reply
Before completely resetting the print spooler, you should first attempt to restart the print spooler service to see if it fixes your printing issues. To do so in Windows, open the Start menu and click on the "Control Panel" icon. Then open the "Administrative Tools" folder and double-click on the "Services" icon. Scroll down to the "Print Spooler" entry and click on it. If the service is not currently running, click the "Start" link on the left side of the window. If the print spooler is running, hit the "Restart" link. After the service has started again, try adding a new printer or printing another document to see if the issue has been resolved. if not do the following:
Reset the Print Spooler Files
After successfully booting your computer into safe mode, you can remove and reset the system's print spooler files. Open the Start menu and click on the "My Computer" icon. Go into the C: drive and navigate to the "Windows\System32\Spool" directory. Open the "Printers" and "Drivers" folders and delete all of the contents in them. Once the files have been deleted, restart your computer again and boot in standard mode. The print spooler files will be reset and the errors should no longer appear.
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What type of connection and OS are you using? Software is still available for most HP printers from the HP support but not all OS's. ( hp.com and search for your printer) Does the printer show up in Devices and Printers (Windows OS)? Do you have jobs in the printer queue (spooler)?
In general, try a new printer cable. If you are using a hub or print server, try a direct connection to the computer. If the printer reads as ready but has jobs stuck in the queue, stop and restart the spooler. (One way to do this on all Windows OSes - open the command prompt (Run as Administrator in Vista or Win7) type "net stop spooler" < hit enter key> without the quotes. At the next prompt, type "net start spooler" <enter> again without the quotes. Restart the computer.)
click on start click on run in open box type
net stop spooler. then hit enter.
then type net start spooler. and hit enter repeat above steps 3 4 times. net stop spooler then net start spooler. at the end make sure spooler shud be started. then restart computer.
go back to your services where you start the print spooler. open the dependency tab. there it will tell you what other services the print spooler needs to have running. check them and if any are disabled change them to auto and restart them. reboot and you should be OK.
I appreciate the opportunity to help you. Try the following:
Check dependency services on Print Spooler ================================ 1.Click "Start", input "services.msc" (without quotation marks) to Start Search bar and press "Enter". 2.Double click the “Print Spooler” service. 3.Choose “Dependencies” Tab and remember the services name. 4.In the service list window, find the dependency services and try to start them. 5.Please try to start the “Print Spooler” service again.
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