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2Wire DSL 1000 modem. It appears to not have power to the unit (no green lights) and I'm guessing the power converter os is bad. Do you have a spare? Is there a test I can perform?

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Use a voltmeter to check the pins in the power cable for the proper values. The output ratings are shown on the label on the adapter.

If the adapter is bad you might be able to get a replacement from your service provider (if you got the modem from them). You would probably have more luck just replacing the modem. DSL modems are available at big-box retailers (Wal-Mart, Office Depot, etc.).

Posted on Dec 16, 2008

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I had the same problem on the Gateway 2701HG-B supplied from ATT for use with their DSL service. From searching the web, I learned these variety of modems apparently have an expiration date on the power cord at abotu 18 mos to 2 years. Mine is almost exactly at 2 yrs.

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hope this helps

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i think when you purchased the 2wire modem it usually comes along with 3 sets of single port dsl line filters, try out those other filters see which one works. if the local network light doesn't come on, (are you using 2wire 1000 series?), check the network adapters in your computer, this usually happens when you are using lower versions of OS. try the power outlet in the kitchen / bathroom, if power light doesn't come on, push the reset button for 30 secs. if power light is still off or red, then you may need to replace the modem (check if it's still under warranty, if not you will need to buy a new one.) also you should be using the same power adapter that came with the modem, check the specs. sometimes if the modem is more or less than 3 years old, they could get defective especially if it's often affected by sudden power surges.

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