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I was able to resolve my problem with my printer without your assistance. I would like a refund on the service fee you charged for $9.95. Thak you Name Jack Rubin Pass word 63ae1

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  • 236 Answers

I am not 100% on this, but based on the FAQ's, I would be sure to send this request/comment to:

Who should I contact with questions about Premium Assistance? If you have additional questions about Premium Assistance, please email us at premium.support@fixya.com.

Posted on Dec 08, 2008

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Need help to reset error 5B02 ("waste in pad is full") of Canon MX397


Start a twitter account about the design and business practices that are used with Canon printer faults. Ensure you get people to follow and comment on their unwillingness to help their customers without charging them a lot. Then send link to twitter account to Canon tech support and ask them to help.

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I have an 8560 MFP with a 04,024,45 error


Power OFF the Printer and Contact Support for Assistance. That's what the support website states. If you run out of warranty Xerox will charge you a call out fee before they even look at the printer.

Mar 15, 2011 | Xerox Phaser 8560MFP Laser Printer

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Hello, how are you? I need to use my Lexmark X2600 All-in-One printer, fax function. Can I install it without a regular phone? All I have is a Cell phone and a Toshiba Laptop.


If you have mobile wireless, and can tether the laptop to the phone, then connect the printer up, that's one approach, but you'd still be looking at using the various 'free' (one-per-day, etc.) trial 'net-based fax services out there.
Another way I've been thinking about trying is when I get stuck like this is to use a 'Magic Jack'--since your service comes for $20/year, AND it's got a real phone jack in it, AND your services are nation-wide at no extra charge, you'd only be out the $40 initial purchase fee (they charge $20 for the actual hardware, plus $20 for your first years' service, so don't buy it used, 'cause somebody else could have registered it for themselves!).
So, if you still only have wireless 'net services, you might have 'quite a setup' there, but it 'just might work'....
I'd Google it to see, first, though...I'm cheap!

Mar 10, 2011 | Lexmark X2600 InkJet Printer

1 Answer

Code "CE20" red wrench appears


Hello.

This may not be the answer you want, but if you called for service and the tech did not fix the problem, the tech should return without a charge (if there was a fee).

For any service, for a computer, copier, auto or anything, if a service tech does not do his or her job and fix the problem. they need to return to complete the job.

Hope this helps.

Dec 31, 2010 | Toshiba Printers & Copiers

1 Answer

Our Standard SD650 Duplicator has error code SC07-30. The paper tray is jammed in the down position. Need the reset code to clear the error


Through my own efforts & online research. Your service team never responded. I paid for live chat assistance which was not provided, and was then directed to email assistance which has been a complete joke. Please fully refund all fees charged to my credit card. I will look for other solutions to tech problems in the future.

Dec 11, 2009 | Standard Registar SD650 Color Copier

2 Answers

My printer wont print it has a spooler problem.


To start and stop the print spooler
  1. Open Computer Management.
  2. In the console tree, click Services.
    Where?
    • Computer Management/Services and Applications/Services
  3. In the details pane, double-click Print Spooler.
  4. Do one of the following depending on the task you want to do:
    Click Stop to stop the service.
    Click Start to start the service.
Notes
  • To open Computer Management, click Start, click Control Panel, double-click Administrative Tools, and then double-click Computer Management.
  • When you stop the Print Spooler service, it might stop other dependent services.
  • The print spooler runs under the Local Computer system account by default.

Once you get here you should be able to restart the print spooling service.

Mar 25, 2009 | Epson Printer

1 Answer

Is this a free service?


Fixya has many who will try to answer your question for free if you post it.

There is also a Premium Service available for a fee, including live chat, which you may want to try if so inclined.

My advice...post it and see if someone can suggest a solution to your problem. If not, you can try the Premium Service, and if your problem is not resolved, there will be no charge.

Dec 18, 2008 | Brother MFC-8440 All-In-One Laser Printer

1 Answer

I wish to get a refund. your tech gave me very poor nstructions and signed off. Their name is sweet rascal. I am dissasisfied and wish to jhave your $14.95 fee refunded to my credit card Charles Tafoya...


OMG, You just posted you credit card info in the public forum. Call your credit card company as soon as you get this message and tell them your card has been comprimized and explain to them what happened.

I am contacting customer service right now to make sure they get this post off the public forum.

Feel free to contact me and I will help you with your printer problem for free. I will even call you to make things easier.

Make sure you rate me FixYa for this one my friend I just saved you. Hopefully you call your credit card company before any damage is done.

George

Jul 17, 2008 | Printers & Copiers

1 Answer

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I fixed the problem quite easily, but had to go through a fairly lengthy process before finding out that you service was fee-paying. Sorry, but I charge also for supplying solutions...

Feb 13, 2008 | Canon MultiPASS MP700 All-In-One InkJet...

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