Question about JBL CREATURE II Computer Speakers

14 Answers

Sound problem with JBL Creature II

I got these a few years ago and about 4 months after buying them, the right speaker completely stopped working. I put them away after that and just kind of assumed they'd bit the dust because they were poorly made. Eventually, about a month ago, I got curious and decided to start using them again. I figured that having one speaker was better than just using my laptop's internal speakers. However, when I hooked them up, both speakers started to work again! I was excited. And now, after a few weeks of using them, the right speaker completely stopped working again! The green light on the right satellite is lit up fine. The plug into the back of the subwoofer is securely connected. I just can't seem to figure it out. Any suggestions?

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  • Anonymous Apr 04, 2008

    I had the same issue, for about five minutes. One speaker not working.. Then I read this article. I thought, this is too easy, just push the connections in all the way? But so it goes, and that was the problem. Now it's all working, and the sound is as good as it can be for this price range.

  • Anonymous Jun 25, 2008

    right speaker not working.

  • Anonymous Oct 10, 2008

    Where are these "magnets" located? I opened
    my right speaker and all I see is a circxuit board and the speaker itself.

  • Anonymous Oct 10, 2008

    Where are these "magnets"? I opened my right speaker and all I see is the speaker and a circuit board.

  • Anonymous Oct 25, 2008

    I had the same problem, except BOTH satellite speakers were dead. The subwoofer was thumping weakly so I knew audio signal was getting in. I checked all the plugs for secure connection. I was ready to send the whole system back. So then i googled this problem, and as per one other comment on this page, I pushed HARD on the connectors and what do you know, they slid in an extra 1/8" and suddenly worked! Push those bastard connectors in.

  • Eusene Nov 30, 2008

    So When I got these Jbl speakers. Sound was SO NICE.

    They dropped once in a while but not like hard.. the mini speakers. That wasn't the problem..
    one day i did something and both of my sound was gone.

    Yesterday, (few months later) I tried to plug in everything, and I realized that if u push it in more, the sound comes out. However, my right speaker is a LOT weaker. (This was the reason i put it away.. I think)

    What is the magnet, and how the heck do i bring my right's speaker's volume back up?


  • ezimme Jan 04, 2009

    Yep, dnouk knows their stuff! This is the same problem I had. Also, for those of you who are new to how speakers work, the magnet looks like a little "cup" made out of metal "actually a circular magnet inside it". This "cup" needs to be pushed all the way against the beige plastic housing. If you look closely you will see the factory glued it, however if your speaker isn't working the glue probably came undone. I added a few drops of supper glue to mine to make sure the magnet won't slide forward anymore.

  • Keith Sorrell Feb 02, 2012

    I found it was the sound cable that came from my PC to the Woofer - if i moved it around in the back the sound came and went, accompanied by a buzzing noise. Managed to get a new cable and problem solved!!

  • Raivyn Mar 10, 2012

    So glad I found this thread...just moved to a new place and my speakers weren't working. Pushed the plugs in REALLY hard into the subwoofer until I heard a click, and sure enough, they started to work again!

    Only hoakie thing is that I can't get sound out of the audio jack in back, only through they headphone jack. So sound quality isn't the greatest, but much better than the nothing I had before. I'll deal with that on another weekend. Thanks!

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I had a problem with the speakers not working properly. The green lights lit, but the amount of sound coming from the speakers compared to that of the sub was much lower.
I decided to take it the speakers apart.
I found that the magnets on the speakers had moved forward slightly in the plastic cage they sat in. I pushed them back as far as they would go, and Hey Presto! working again!
I hope this helps someone!

Posted on Jul 06, 2008

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  • bestcat1 Jan 31, 2011

    dnouk you are a genius! I was all set to buy new speakers, but I came across your post first -- the magnet had slipped. I shoved it back in place and the speaker is working perfectly. You made my day! --Monte, Washington DC

  • BlackOsprey Mar 24, 2011

    @bestcat1: Ughhh... do you happen to know how to open the right tweeter on the Creature III set? I've taken out all the screws from the bottom, but can't figure out how to open it to see if the magnet needs to be pushed back into place. Thanks a million!

  • smileyleg Jul 22, 2011

    Guest: "Where are these "magnets"? I opened my right speaker and all I see is the speaker and a circuit board."

    I know this is 3 years late, but if you are or anyone else still wondering, the magnet is just inside the bronze casing. No need to unscrew anything, just use the base of the pencil eraser. Insert it into the face of the speaker and push all the way back until you can't push anymore. It helps when you are playing music or something and you will hear the difference. Hope this helps.

  • aute99 Sep 02, 2011

    @smileyleg: your solution worked. No need to unscrew anything.

  • Patrick Coughlan
    Patrick Coughlan Jul 20, 2012

    Thank you dnouk, your solution worked fine, was without left speaker for over a year, now all working thanks to you, Patrick

  • Apotoli Feb 19, 2013

    Exactly as you describe ,i move back the magnet and i also place some paste for not happen again ,thank you



  • Anonymous Jan 11, 2017

    Worked perfectly - thank you!

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Alright so afrer i messed around with this for a while i found out that if you open up the right speaker and then unscrew the black piece inside holding the speaker in you can remove the actual silver speaker part of it. you then push the silver part farther back into the metal part housing in. in this way you complete a connection. you should be up and running after that.

Posted on Apr 30, 2009

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I have the same problem. What works for me is slightly pulling out the speaker cord in the back of the woofer, and I get both speakers to work. Sound isn\'t 100%, but it\'s been a week now and I can hardly tell the difference. You\'ve probably already thought of this - just thought I\'d pass it along anyway.

Posted on Feb 28, 2007

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Brilliant solution! This solution fixed both the lack of sound in the left speaker and the overall volume. The "little metal cup" needs to be pushed AWAY from the speaker until a small magnet is exposed. If you see glue residue on the top of the cup that's your clue. You should not be able to SEE the top of the cup. I had to use a small screwdriver to force it and I was sure I was going to mess it up, but I didn't. These speakers sound as good as new again. THANK YOU!!!

Posted on Dec 29, 2010

  • David Mason
    David Mason May 31, 2015

    Great! my left tweeter was making a nasty buzzing and both were very quiet, so I assumed that the rubber must have perished... I read this post, pushed the magnet back and it's working perfectly again! if it happens again I'm gonna try supergluing the magnet to the back of the housing.

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Solution #5 by
shroom605 worked for me. I was ready to buy new speakers. THANKS!!!

Posted on Jan 12, 2010

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Pushing the magnet to the back worked perfectly. Thanks.

Posted on Jan 11, 2017

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Same issue with the right speaker, check to see if the pins aren't bent. Maybe someone said that already but it fixed mine obviously. Wish I didn't go through the hassle and take it apart like the earlier thread mentioned.

Posted on Feb 16, 2013

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I found the best solution is no 1 - worked for me. Subw. working volumecontrol speaker working - the other one faint.
The small loudspeaker had moved 1 cm out from the plastic casing. I put some glue on the back - pushed the speaker gently onto the glue - works like a charm

Posted on Feb 13, 2010

The tiny speaker connectors have a triangular socket/key shape just near the metal pin. So if not aligned well the connect doesnt go in completely. So the idea to push the connectors well and deep , with a bit of twist to align works.

Secondly, the stereo input connector from PC does not need the full push (at least in my set.) This connector needs to be pulled out a bit. This fixes the no-sound in right speaker issue. (its atcually no-sound or very low sound.)
Looks like they missed the finer details of those connectors.
Otherwise great sounding and looking speakers, for that price. And those soft touch keys to control volume still impress anyone who sees them first time.

Posted on Nov 01, 2008

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My speakers work in my t.v. but not my mac no more any one help me??

Posted on Jun 04, 2008

I had the same problem, No use though, I tried taking it apart - nothing happened, This is NOT the one that controls the sound, The other one, Any help?

Posted on Mar 15, 2008

I have no sound. All lights are on. The JBL speakers aren't working when I plug them in to my mac book or imac. It's got to be the speakers.

Posted on Feb 10, 2008

I've had a few problems with the speakers: first of all, the vibrating hum mentioned by 'Guest.' this was a problem with the transformer, actually, we had to get a new one on warranty... thats probly not what you need but just thought i'd mention it. also, if you're statically charged and you ground yourself on the little volume buttons.... not good... i'm looking for a replacement right now actually.

Posted on Jan 10, 2008

I have this problem too, but when I pull out the speaker cord a little, the speakers will work but it causes a hum/vibration that is unbearable. My right speaker is the one that controls the volume, and neither of them are working now. I can either have sound and the vibrating hum from the subwoofer or no sound at all!

Posted on May 03, 2007

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SOURCE: Hello, I would like to

Have you removed the bass and treble knobs to find the little thin threaded bolts ?

Posted on Nov 03, 2011

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SOURCE: jbl creature II

go to the maker website and try they're support techs

Posted on Jul 17, 2008

Geekman
  • 32281 Answers

SOURCE: My JBL Creature II (in

You may find some on the Internet (use Google) or on EBay.

Posted on Sep 01, 2011

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