Question about Garmin StreetPilot c340 GPS Receiver

3 Answers

Has me in Kansas when I'm in GA

I have a Garmin StreetPilot C340 that thinks I'm in Kansas. It's not even a year old yet. I've downloaded the new updates, I've reset the unit several times, I've left it on for four to five hours while I'm driving...and it
still says "locating satellites." I've even reset my home address several times without results.

Do you have any other suggestions? My unit is useless as is.

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  • Master
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Update your firmware from the above link ----

https://buy.garmin.com/shop/store/downloadsAgree.jsp?id=1481&product=010-00401-20&cID=164&pID=290

Thankss

Posted on Dec 09, 2008

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  • Master
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There is a factory reset procedure in the menus , if this does not work it may be a defective contact to antenna on the cable or connectors.

Posted on Dec 09, 2008

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  • Garmin Master
  • 13,433 Answers

Please update the unit software

https://buy.garmin.com/shop/shop.do?pID=290#sp340

If updating the software doesn't correct the problem, you most likely have a hardware problem, but it does seem more of a software problem, I would recommend you contact your dealer or garmin for repairs and testing / or replacement. Assuming your still on warranty? you will get it done free.

Posted on Dec 09, 2008

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Is your battery properly charged?Try replacing it with a new battery iam sure this will fix it.

May 10, 2008 | Garmin StreetPilot c340 GPS Receiver

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Hello there:
please follow these instruction and this should help if not let me know and i willcontinue to get you more information for you
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Christine

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It still should be under the one year warranty with Garmin. Call Garmin support and get a RMA.

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