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Kenmore front load washer wont spin...

I am a service tech in grants pass oregon and i am working on a kenmore front load washer mod # 417.44152400. I have done the diagnostic cycle and says that it has a bad control board. I just replaced it and now it still says i need to replace it. Code 43. Already replaced the door switch. Yes it does agitate and in the diagnostic cycle it does the final spin. Just wondering if anyone else has ran into it. (probably cause this washer is a piece of junk!!!!!!!!!) I think it may a speed controler but dont want to just replace it. A sears tech looked at before i got the washer and said it was a bad control board too. Just wondering if someone else has ran into this too. If so let me know what you did. I would like a quick fix. I dont want to spen hours to find the problem.

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  • Justin Duby
    Justin Duby Dec 10, 2008

    Thats what i thought too. thanks

  • chas1124 Jan 15, 2009

    I have this same exact problem with my same model. I found one post that said it might be the "motor" control board, not the main control board but I would like to know for sure before I spend the money on the parts. Calling Sears is absolutley worthless.

  • Justin Duby
    Justin Duby Jan 28, 2009

    If i were you i would buy a new washer. I already replaced the door switch, main control board and motor control board and it still didnt fix it. Get rid of this machine!!! its a lemon. I work at a repair shop and have ran into this before and couldnt fix this either. My friend is a sears tech and he couldnt figure it out either. I have had 4 of friends look at it (technicians) and nobody knows. Frigidaire wont help either. Sorry for the bad news.



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It's a bad wax motor inside the door latch. The diagnostics are buggy and do not test it properly. It should measure about 1.5K ohms, and when 120 VAC is applied to it, it should extend in about a minute. Part number 12002535 is $10 to $15.

To the tech that replaced the the main control board AND the latch: If the wax motor is short-circuited, maybe it blew the main control board, and then the replacement main control board.

Posted on May 14, 2009

  • Chris Goulet Jul 25, 2009

    If your bad wax motor is a 0.05A rating, replace it with a 99001807. It should measure about 1.5K ohms.

    If your bad wax motor is a 0.12A rating, replace it with a 12002535. It should measure about 1.0K ohms.


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Check the motor control board ,,, sound like thats what your looking at

Posted on Dec 10, 2008


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