Question about BellSouth GH5831BK Cordless Telephone

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Cordless phone dialing problems

I get a dial tone but when I dial a # it just keeps going back to a dial tone. The # just will not go through!!!!!!!!!!!

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SOURCE: I have a MH9926 900

If the handset volume control won't raise the volume, the speaker has probably gone bad. I used to change a lot of them when working at a shop where we serviced phones. These days, it's probably less expensive simply to buy a new phone than to try repairing one. Basic phones are only $15 or so. You won't have the headache of trying to locate a part (and if you find one, the price plus shipping may come close to the cost of a new phone anyway) and the hassle of installing it. And a new phone will have a warranty.

Whatever you decide, good luck and thanks for using Fixya!

Posted on Jan 08, 2011

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Are you sure that the phone is even trying to dial? Push 1 digit and make sure dial tone is going away. Could be bad dial pad.

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I keep a dial tone, even when I dial a phone number...can't make an outgoing phone...I keep getting the dial tone. can you please help?

1) make sure is the phone is working good
2) there are tone dial
3) see the steps before o.k see ,if there are another phone having the same problem. The problem is service provider.
4) eliminate any background noise., mute the cordless handset before dialing.
God bless you

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My phone screen says check TEL line. I have two Uniden cordless phones and both of them have no dial tone.

First be sure you have dial tone at the jack. Use a corded phone to do this with. If you do have dial tone then be sure you have ac at the outlet that the transformer is plugged in to. If there is no dial tone at the jack...go to your interface box outside and check for dial tone there....if none call the phone company. If you do have dial tone then you need to check your wires to the jack...or have the phone company do it for you. If you don't have ac at the outlet....check your breaker box or have an electrician check for you.

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Continuous dial tone on phone line . When i try to dial out- i just get a continuos dial tone- happening on my 2 cordless, landline is fine. Dont use a magic jack, changed out hardware, new cordless dont...

There are two possible answers to this problem. The first thing is to check on the cordless phones, is a 2 way switch, one setting is for DP=Dial pulse (setting for old rotary phones) 2nd setting is TT= Touch Tone. I would guess that the setting should be set to TT on both cordless phones for touchtone.
Second thing to do is to plug in the base unit of your cordless phone to a jack that currently has a landline phone plugged into it that works and test again. If cordless phone works OK then go back to the original jack that didn't work and reverse the wires in the jack: that is what is known as a "polarity" issue.

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Here's what the manual says: Changing the Dial Mode (Tone or Pulse Dialing) (HS1 only) Your phone can communicate with the telephone network in two different ways: tone dialing or pulse dialing. These days, most phone networks use a method called tone dialing, so your phone comes programmed for tone dialing. If your phone company uses pulse dialing, you need to change your phone's dial mode. If you don't get a dial tone or can't connect to the telephone network, follow the steps below to modify your phone?s settings: With the phone in standby, press and hold [cid/menu]. Press [vol/ / ] to move the pointer to select DIAL. Press [select/channel] to set the phone to pulse dialing. Press [end]. Return the handset to the base. The handset communicates the new setting to the base, and the base activates the setting on any other handsets. Hope this helps out. K

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Dear Sanyte1226,
Double Check that all handsets are registered, and make sure that you don't have to many phones connected to the jacks throughout your home. If all fail, very slowly, make sure the phone is on speaker, and slowly move the telephone port into the jack SLOWLY like slower than slow motion. If you here clicking, keep pushing it in slowly until you here a dial tone. I know this has happened to me before.
Best of luck, The Writer.

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Dial Tone comes back even after I dial the phone!

Why does my phone allow me to dial a number, hear the numbers being dialed and then go back to a dial tone? Help me I want to call out!
Sir the you are dialing on needs to have the other dial mode in operation. You have the ability to change dial mode on your phone. Instructions to change dial mode are usually at the beginning of the manual under install /set up the phone. If you are currently using pulse, please change the mode to tone. If using tone please change the mode to pulse. Doing this will allow you to call out.
answer found on

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