Question about Panasonic KX-TG5621S Cordless Phone

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Losing volume while on the phone talking we can not hear the other person and when we do it's very faint. we have turned the volume control all the way up, still no luck.

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  • gregmyr Feb 05, 2009

    Two handset units and they do the same thing so it's not the batteries. The volume comes and goes over a period of days. It will be fine for a few days, maybe even weeks, then the volume will get so weak you can't hear anyone for a few days/weeks. Help!!!!

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Here is the link for the user manual if you need it; http://service.us.panasonic.com/OPERMANPDF/KXTG5621S.PDF page 12 gives battery replacement instructions. I would expect a new battery would solve the problem, even if the charge indicator says that the battery is fine. Something to also check is that some dust or whatever hasen't got lodged in the headphone socket on the handset - that could have this effect. check the voice enhancer settings - page 31 - try changing them and see what you get. Hope this helps - my bet is on the battery :)

Posted on Mar 26, 2007

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