Question about HP Pavilion dv6000z Notebook

2 Answers

Task-bar & start-menu disappeared

My computer is actually HP Pavilion dv6000, without the "z" at the end.

I turned on the computer, the resolution changed by itself & ended up with big desktop icons. I changed the resolution back to the standard resolution: 1280x800. I restarted the computer, somehow all the desktop icons, task-bar & start-menu (except the side-bar & the desktop background image) ''disappeared''. It seems that all the desktop icons, task-bar etc, sort of has gone beyond the screen. I logged on again using safe mode & tried different resolutions, none worked.

I appreciate it if anyone can help.


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  • cen88 Dec 09, 2008

    thanks wigglybus. the drivers are installed. i've been using this notebook for over a year. got no external monitor, guess i'll take it to the shop. glad that the warranty is for two years in europe. if it's a video card failure & it is attached to the motherboard, i seriously hope that they would give me a new notebook in replacement, fingers crossed though. will let you know if your diagnosis is right. thanks again.

  • cen88 Dec 11, 2008

    I took it to the shop & was told that it's not video card problem. The guy there attached an external monitor to my notebook & 'fixed' the problem only at that moment. The same problem reappeared after restart. (PS: warranty covers only hardware problems)

    Could this be a virus/hacking situation? If I reinstall the system (vista home premium), would it get rid of the suspected malicious program?

  • cen88 Dec 12, 2008

    video card = graphics card (mine's NVIDIA GeForce Go 6150)?


  • cen88 Dec 12, 2008

    Sorry, more questions.

    1. once the video/graphics card is uninstalled, would I get a blank screen?

    2. So that I have to shut down the notebook by pressing the power button?

    3. Do I have to choose between safe mode & normal mode? If yes, which?

    4. Where does windows find the video card? On line? But the notebook gets no internet connection (I have only wireless lan) in safe mode; in normal mode, there is no task bar to be seen. Even if I am prompted to install the video card again, I wouldn't know it since the the display is sort of "off-screen".


  • cen88 Dec 20, 2008







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    Hadn’t got time to fix it till last
    night. It worked! Thanks.




    Everything's fine except that words (text in general) are not as sharp as
    before, sort of blurry, thicker & possibly a little bit “squeezed” on both
    sides. Setting back to original resolution 1280x800 didn’t help. Any advice on
    how to fix it?




    The Display Control Panel shows two options: multiple monitor (with PnP
    and non-PnP options) and non PnP monitor. Non PnP monitor labelled 2 (with big
    resolution: 1920x1080) is not active. Multiple monitor labelled 1 is active and
    is set as primary. Is it part of the above-mentioned problem? How can I set the
    display to PNP monitor instead of multiple monitor?



    Thanks very much again for your time.




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2 Answers

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Just do as I say - it will be ok and sort itself out - the screen will not go blank and the drivers are still installed in Windows and will just be reinstalled, thus associating themselves with the card again. No internet connection is needed and the drivers will be reinstalled automatically without the need for user input.

To gain access to that which is 'off screen' push the mouse against the edge of the screen and it should move the display into view

Posted on Dec 12, 2008

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Sounds as if the video card is going down. This is a common problem on these laptops. Have you checked Device Manager to see if the drivers are installed. Hit Win key and pause then select hardware and Device Manager. If nothing seems out of place there then I would most certainly suspect the video card. This is part of the motherboard and not replaceable.

As another check try connecting the laptop to an external monitor via the VGA connector at the back. The resolution problem should be resolved then.

Posted on Dec 08, 2008

  • wigglybus Dec 11, 2008

    OK

    lets assume it is a video card problem but a software one and not hardware

    Hit Win key and pause then select hardware and Device Manager
    find the video card and right click to uninstall in
    when that has finished shut the machine down, disconnect all power (unplug it - not forgetting to remove the battery too). Leave for 10 seconds and then
    reconnect and reboot the machine and let windows find and reinstall it

    If it is a driver association problem then that should sort it out

    it sounds as if all he did was to reset the resolution to suit the screen without fixing the cause of the problem.

    regarding virus - have you thought to do a scan to check the system? I doubt if it is that but give it a go anyway. Download Malwarebytes and run that as well as your AV


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hi

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do give me feedback

bye

yasir sardar

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