Question about Acer Aspire 5500 5570-2609 Laptop

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Pls help how to fix my anti virus tat still connected to the inte

HI GUD AM TO THE STAFF I HAVE PROBLEM TO MY COMPUTER ACER BRAND 7720 4799 IF I DOWN LOAD ANTI VIRUS TO MY COMPUTER I CANT DOWN LOAD BECAUSE IF I START DOWNLOADING AT THEEND OF MY DOWNLOAD MY CONNECTION IN THE INTERNET IS GONE.PLS HELP ME HW TO FIX IT

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Try running the exe file from the location itself (Click on Run, instead of Save and then try. :)

Is it a dial up or high speed connection.

Goto internet properties under control panel, goto connections tab - Is there any connection listed/created in the "Dial Up/VPN "box on the top

Posted on Jan 18, 2009

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6ya6ya
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Posted on Jan 02, 2017

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Hi linz, Based on your post/description you have a couple of problems. 1. computer -hangs > many possible reasons: memory, video, virus, low CPU speed, faulty drivers; 2. screen saver not open sometimes > again video; 3. damage > physical (hardware) or software? 4. virus > any good anti-virus should be able to take care of that. However, rather than tackle one problem at a time, I would suggest that you do it all together and completely erase your hard drive and start a fresh/clean/new install of your operating system. You have to get hold of a copy of the OS that you are using and you can use the serial number or key normally in the sticker at the bottom of your laptop or at the rear/side of a desktop. This way you can ALMOST be assured that it will be virus free and CONFIGURED. If somehow the OS will not recognize some devices, it is just a matter of going to the laptop manufacturer's site and downloading/installing appropriate drivers. It might be of help if you can check your Device Manager and log down all devices that are currently installed like display adapter, modems, Network adapter and sound controllers. If it is connected to a network, it would be to your advantage to log down also you IP address, Subnet Mask, Default Gateway and DNS Servers. Thereafter you of course will need Office Applications, Utilities, Anti-Virus and others. Pls post back with details of your computer (brand/model) and your Operating System. Hope this be of some help/idea. Good luck and kind regards.

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