Question about SanDisk Sansa e250 MP3 Player

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!!!problem with my mp3 sansa e250!!!

Hi everybody i have a problem with my mp3 my mp3 is everytime frozen at the same moment i would say that my mp3 write: to bring up to date the data base, something like that i'm not sure that is it. everytime i open my mp3 it's only this and i cannot do something with my mp3. help me pleaze!!!

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Re: !!!problem with my mp3 sansa e250!!!

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 26, 2008

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Frozen sansa

Most probably the device's data base needs a reset. Check out this link: Sansa e250 Frozen

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I expected to find the new playlists on the SD card as a separate file to access and play. Instead the SD card songs show on up the Sansa menu simply added among the existing songs / artists stored in the Sansa. Its not a solution but they are there. Since using the SD card, my Sansa does databse refresh everytime it starts, whether SD card is in it or not.

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1. Connect Sansa to a Computer
2. Install the latest Firmware update for the Sansa

Firmware Update:


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I have a proplem with my sansa e250 after upgrading it. Now I can't start my sansa. The whole sansa is frozen. Just appear SanDisk logo on the screen, blue wheel lite and that's all.
I tryed several time to reset it by pressing the power on (menu) buton for more than 15 sec. It power of after that, but when I try to start it again problem persist - sansa e250 is frozen after logo of sandisk apear on the screen.
Please help me

Aug 17, 2008 | SanDisk Sansa m250 MP3 Player

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take the battery out

Jul 10, 2008 | SanDisk Sansa e250 MP3 Player

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Well you could do wut i did. i threw it onthe ground and now it works again. Everytime it does it to me i drop it and it works again.

Jan 22, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer


what do you mean by frozen? when at what scren does your player froze? Try going to recovery mode and update the firmware of the player. The latest on is .18A if you have the latest one then try calling sandisk technical support 866-726-34-75.

Aug 13, 2007 | SanDisk Sansa e250 MP3 Player

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you will have to go to the srichtonize thing nd right click on music and press delete then it will help you

Sep 30, 2006 | SanDisk Sansa e250 MP3 Player

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Sansa E250 it seems to be frozen

You gotta put your installation cd into the computer and install the Sansa Media Converter. That will put all the pictures and videos on the mp3 player. To get it "unfrozen" just press and hold the power button for 15 to 20 sec.

Jun 28, 2006 | SanDisk Sansa e250 MP3 Player

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