Question about Whirlpool Refrigerators
Refridgeratore model ET8FTKXKQ0. Ice forms on top of refridgerator section (Freezer on top) and then melts and collects at the bottom and spills out on to the floor. I removed the snap plastic cover on the roof and found two square holes on either side of center. One was hollow, the other full of ice.
I am handy with tools but don't want do anything wrong. Please advise.
look open the freezer door pull the lower kick plate off look for a small little hole there its a mechanical timer model should be close to the wheel in that hole will be a plastic piece open the freezer door you will hear the fan running in the freezer take out the four or five screws on the lower panel where you keep seeing the frost and remove it you will see a silver honeycomb looking piece that's the evaporator on one of the tubes will be clipped a silver dome looking piece with two wires on it that's the defrost thermostat now turn the timer with a screwdriver that's the piece in the little hole slowly to your right till you hear a click and the fan stops in the freezer now as your turning it it will make a ratchet sound you want the click and the fan to stop look at your watch and note the time then wait about 5 minutes and look at the heater to see if its on if its all frosted up the frosted should look all watery if the heater is on then just let it run if not then reach up and turn the freezer control to the off position then un plug the two wires on the defrost thermostat and take the two wires that you unplugged the thermostat from and plug them back together and turn the freezer control back on and wait stay there and watch the heater come on let it defrost the evaporator if the heater comes on when you do that .that means the thermostat is bad if the heater comes on without you having to by pass it that means the timer is bad if you do all that and the heater does not come on then the heater element is bad now its going to get red like an oven and pop and sizzle but don't let it freak you out now if you had to by pass the thermostat and the timer cuts the compressor on before the frost is all clear just turn the timer around again till the fan cuts off and the heater will come back on if you by passed the thermostat then when all the frost is melted then reach up and turn the freezer control back off and reconnect the thermostat.Now after about 30 mins after turning it off the timer should cut back on if its not bad when you change the timer back out the two screws reach under the fridge and turn the timer and its shield till the screws are in the removal position when the timer is loose remove the shield and unplug the timer plug your new one back in then put the shield back on and back where it goes now id recommend changing both the timer and the thermostat as they fail pretty close together the stuff i described above is to make the unit defrost to save your food with out having to use your hair dryer also when all the frost is melted at he bottom of the evaporator on the right hand side is a hole in the cabinet that has to be clear of frost for the fridge to cool properly now any time during this defrost technique if you have a problem turning off the freezer cold control will turn off the defrost system too if i can be of help or you need to know something just reply to this post
Posted on Mar 30, 2008
SOURCE: ice forming on freezer
The drain is plugged. This fridge will defrost every 8 hrs or so. When it does , it will melt the frost that has built up on the evaporator. This melted frost will run down a drain under the evaporator to a drain in the bottom directly under the evaporator. When the drain gets plugged the water cannot drain out of the freezer compartment. After several defrost cycles the melted frost will overflow onto the freezer floor. When the fridge starts back up it will freez this water is the bottom of the fridge. sometimes this water that is now ice will melt on the next defrost cycle and actually run out into the floor. You will have to unplug the fridge or turn it off, then remove the cover to the evaporator. Get a hair dryer and melt the ice aruond the evaporator and drain. Once the ice is removed, check the drain and try to clear it. Once clear, replace everything but the shelves. Plug the fridge back in or turn it back on. Observe and listen for the evaporator fan. It should be running now. When working on the ice on the evaporator always be carefull. The defrost heater can be damaged if up push or pull on it too much.
Posted on Nov 15, 2008
Your defrost drain hole is frozen closed.
Remove the back freezer panel and defrost the ice with a hair dryer.
Once the drain is clear poura 1/4 cup bleach in the drain hole.
Posted on Mar 11, 2009
the defroster isn't close enough to the drain to be effective. remove the back wall of the inside of the freezer, remove the excess ice. clear out the ice from the drain using hot water and a turkey baster. there is a kit from whirlpool that uses a piece of metal and a screw around the defrost rod, but I found out that a piece of 14 gauge solid core wire with the insulation stripped off works great too. stick the stripped wire into the drain, 2 to 3 inches, and wrap the rest around the defrost rod.
Posted on Jan 04, 2010
remove panel in freezer and unclogg a hole where water collects
Posted on Feb 12, 2010
Testimonial: "It took about 30 minutes to unplug the drain. The problem has been resolved. thanks"
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