Incoming faxes from multiple locations jamming our machine
WE have a FaxCentre F116. Over the weekend some yahoo has sent us multiple single page gobblygook faxes that has already gone through 200 pages and is asking for more. How do I delete the memory of these incoming faxes so I can get the machine ready for real faxes?
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Re: incoming faxes from multiple locations jamming our...
I believe there should be a "Clear memory", or "dump fax Memory", in the menu selection.
Press reports and scroll to machine print out. You should get a print out on the machines configuration and help menu to better assist you.
This should dump the memory so you can prepare yourself for new incoming faxex.
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One needs to know what they are doing when resetting memory to the machine.
When resetting the machine, one needs to consider, the loss of memory data on the copy cartridge counter in the machine.
When resetting memory a copy toner cartridge needs to be in stock with a counter reset card.
Erasing memory will wipe out the old copy/toner cartridge odometer setting, resuling in "Replace toner/cartridge" error.
Please clarify which memory area is being erased.
On this machine for black copies, the areas to check are the HVPS, The ROS, or the Print engin Board.
Most likely on this machine the HVPS can be the problem, then the ROS, then the printe engine board.
The definitions are the scanner platen is under the document feeder, the ROS is the actual laser scanner.
Taking this machine apart several times, one can also check the ground straps to the copy cartridge to make sure they are connecting to copy cartridge when it is inserted into the machine.
On the machine there is a menu button.
the menu can be printed out so you can see all the areas to select.
If you scroll to through the menu, you will find a set up or incoming fax menu.
You need to set confirmation to off.
This will take some time to find the right menu, so be patient with the machine.
If this is on a network your network tech needs to set up your machine through one of the routers.
If the machine was pluged into the phone socet direct, there would be no problem. The phone will ring constantly, until you plug the phone to the machine.
If the machine does not answer the phone, then the problem maybe in the machines confguration for auto answer, or a modem board not working.
But on a network, the computer is trying to find the signal, but can't because it cannot find the machines signal.
This problem is in the network side. Check with your network specialist.
If I understand you right, what you send, people are receiving blank sheets? When you try to run a copy are those blank also?
If so your problem is with the scanner. The drum should have nothing to do with sent faxes.
Unless your putting the paper in the scanner upside down. And if you ran it enough to need a drum I can't imagine that .
1. Instead of printing / copying page by page, collate the print...see the options while printing...it will look like 111,222,333 OR 123,123,123 etc.,
2. connect the machine to LAN network by using the LAN module 3. if LAN module is not available, connect a PC to it directly and make it the print controller -> share the printer -> install drivers in other pcs and ..... start printing