Question about Pioneer VSX-815-K Receiver

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Receiver shuts off when you turn up the volume.

When i turn the volume up the receiver turns off then restarts over and over.

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I had this same problum. i sent it away and they said that the solder had cracks in it making it high resistive join, so when you turn it up and it is trying to push out that extra power it overloads cause it hasent a clear parth for the power to go... if you un screw the back (HEAPS OF SCREWS) and they are cracked enough the speaker termanals will just fall off... all you have to do is just solder them back on..

Posted on Jun 02, 2009

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Your safety overload circuit is kicking in and prenting the amp from shorting. you have a bad speaker most likely or horn. try operation it with headphones next. try bookshelf speakers at a moderate level to test if it persists then the amp has a biggger problem.

Posted on Dec 08, 2008

  • fredcause
    fredcause Dec 09, 2008

    inappropriate? this from the person who asks?

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Before my Onkyo receiver ht-r591 keeps clicking on/off rightnow is dead , won't power on at all ...Please Help!!!


Hi Markes,

It could be that there is a frayed speaker wire touching the back of the receiver and when playing at a low level the speakers do not require that much power, however when the level from the speakers increases more power is required and if there is a frayed speaker wire touching the back of the receiver there could be a short causing the receiver to shut down. A way to avoid the frayed wire is to use "Banana Connectors" that the speaker wires goes to and the connector will plug into the speaker posts. Please try the following to see where the issue is coming from. Have the receiver turned off, make sure all the speaker wires are labeled, and disconnect them from the speaker terminals. Turn the receiver on select a source that would give you sound if the speakers where still connected and turn the volume all the way up. If the receiver shuts down than it would need to go to a service center as it is an internal problem with it. If the receiver does not shut down, turn the volume down, shut the receiver off and connect one speaker and than turn the receiver on selecting the same source as before and raising the volume up. If the receiver shuts down, remove that speaker from the post and connect it to another speaker post to determine if it is the receiver or the speaker itself that is giving you the problem. If the receiver should shut down after moving that speaker you know it is a problem with the speaker or the wiring. If the receiver does not shut down, turn the volume down, shut the receiver off and connect another speaker followed by doing the previous test procedure. Keep adding speakers until you have them all reconnected to the receiver as long as it has not shut off while trying the test procedure. After determining whether it is the speakers or the receiver you would need to bring either to a service center to be repaired. To locate an authorized independent service center, check the dealer and service locator at our website: www.onkyousa.com or www.integrahometheater.com.

Oct 29, 2015 | Onkyo Audio Players & Recorders

1 Answer

Onkyo ht r591 keep clicking on/off


Hi Markes,

It could be that there is a frayed speaker wire touching the back of the receiver and when playing at a low level the speakers do not require that much power, however when the level from the speakers increases more power is required and if there is a frayed speaker wire touching the back of the receiver there could be a short causing the receiver to shut down. A way to avoid the frayed wire is to use "Banana Connectors" that the speaker wires goes to and the connector will plug into the speaker posts. Please try the following to see where the issue is coming from. Have the receiver turned off, make sure all the speaker wires are labeled, and disconnect them from the speaker terminals. Turn the receiver on select a source that would give you sound if the speakers where still connected and turn the volume all the way up. If the receiver shuts down than it would need to go to a service center as it is an internal problem with it. If the receiver does not shut down, turn the volume down, shut the receiver off and connect one speaker and than turn the receiver on selecting the same source as before and raising the volume up. If the receiver shuts down, remove that speaker from the post and connect it to another speaker post to determine if it is the receiver or the speaker itself that is giving you the problem. If the receiver should shut down after moving that speaker you know it is a problem with the speaker or the wiring. If the receiver does not shut down, turn the volume down, shut the receiver off and connect another speaker followed by doing the previous test procedure. Keep adding speakers until you have them all reconnected to the receiver as long as it has not shut off while trying the test procedure. After determining whether it is the speakers or the receiver you would need to bring either to a service center to be repaired. To locate an authorized independent service center, check the dealer and service locator at our website: www.onkyousa.com or www.integrahometheater.com, Thanks, JT

Oct 11, 2015 | Onkyo Audio Players & Recorders

1 Answer

How to repair a onkyo A-812XG if a volume is higher the unit is shutdown


Hi Ryan, It could be that there is a frayed speaker wire touching the back of the receiver and when playing at a low level the speakers do not require that much power, however when the level from the speakers increases more power is required and if there is a frayed speaker wire touching the back of the receiver there could be a short causing the receiver to shut down. A way to avoid the frayed wire is to use "Banana Connectors" that the speaker wires goes to and the connector will plug into the speaker posts. Please try the following to see where the issue is coming from. Have the receiver turned off, make sure all the speaker wires are labeled, and disconnect them from the speaker terminals. Turn the receiver on select a source that would give you sound if the speakers where still connected and turn the volume all the way up. If the receiver shuts down than it would need to go to a service center as it is an internal problem with it. If the receiver does not shut down, turn the volume down, shut the receiver off and connect one speaker and than turn the receiver on selecting the same source as before and raising the volume up. If the receiver shuts down, remove that speaker from the post and connect it to another speaker post to determine if it is the receiver or the speaker itself that is giving you the problem. If the receiver should shut down after moving that speaker you know it is a problem with the speaker or the wiring. If the receiver does not shut down, turn the volume down, shut the receiver off and connect another speaker followed by doing the previous test procedure. Keep adding speakers until you have them all reconnected to the receiver as long as it has not shut off while trying the test procedure. After determining whether it is the speakers or the receiver you would need to bring either to a service center to be repaired. To locate an authorized independent service center, check the dealer and service locator at our website: www.onkyousa.com, Thanks, JT

Apr 26, 2015 | Onkyo Audio Players & Recorders

1 Answer

The protect mode is active what are the causes


It could be that there is a frayed speaker wire touching the back of the receiver and when playing at a low level the speakers do not require that much power, however when the level from the speakers increases more power is required and if there is a frayed speaker wire touching the back of the receiver there could be a short causing the receiver to shut down. A way to avoid the frayed wire is to use "Banana Connectors" that the speaker wires goes to and the connector will plug into the speaker posts. Please try the following to see where the issue is coming from. Have the receiver turned off, make sure all the speaker wires are labeled, and disconnect them from the speaker terminals.
Turn the receiver on select a source that would give you sound if the speakers where still connected and turn the volume all the way up. If the receiver shuts down than it would need to go to a service center as it is an internal problem with it. If the receiver does not shut down, turn the volume down, shut the receiver off and connect one speaker and than turn the receiver on selecting the same source as before and raising the volume up. If the receiver shuts down, remove that speaker from the post and connect it to another speaker post to determine if it is the receiver or the speaker itself that is giving you the problem. If the receiver should shut down after moving that speaker you know it is a problem with the speaker or the wiring. If the receiver does not shut down, turn the volume down, shut the receiver off and connect another speaker followed by doing the previous test procedure. Keep adding speakers until you have them all reconnected to the receiver as long as it has not shut off while trying the test procedure. After determining whether it is the speakers or the receiver you would need to bring either to a service center to be repaired. To locate an authorized independent service center, check the dealer and service locator at our website: http://www.onkyousa.com/Support/servicecenterLocator.php?source=globalnav

Apr 12, 2015 | Onkyo TX-DS787 Receiver

1 Answer

The protect mode is active - what are the fixes


It could be that there is a frayed speaker wire touching the back of the receiver and when playing at a low level the speakers do not require that much power, however when the level from the speakers increases more power is required and if there is a frayed speaker wire touching the back of the receiver there could be a short causing the receiver to shut down. A way to avoid the frayed wire is to use "Banana Connectors" that the speaker wires goes to and the connector will plug into the speaker posts. Please try the following to see where the issue is coming from. Have the receiver turned off, make sure all the speaker wires are labeled, and disconnect them from the speaker terminals.
Turn the receiver on select a source that would give you sound if the speakers where still connected and turn the volume all the way up. If the receiver shuts down than it would need to go to a service center as it is an internal problem with it. If the receiver does not shut down, turn the volume down, shut the receiver off and connect one speaker and than turn the receiver on selecting the same source as before and raising the volume up. If the receiver shuts down, remove that speaker from the post and connect it to another speaker post to determine if it is the receiver or the speaker itself that is giving you the problem. If the receiver should shut down after moving that speaker you know it is a problem with the speaker or the wiring. If the receiver does not shut down, turn the volume down, shut the receiver off and connect another speaker followed by doing the previous test procedure. Keep adding speakers until you have them all reconnected to the receiver as long as it has not shut off while trying the test procedure. After determining whether it is the speakers or the receiver you would need to bring either to a service center to be repaired. To locate an authorized independent service center, check the dealer and service locator at our website:
http://www.onkyousa.com/Support/servicecenterLocator.php?source=globalnav

Apr 12, 2015 | Onkyo TX-DS787 Receiver

1 Answer

How do i check to see what is causing my receiver to shut off


The amp protection circuit has been activated. Remove the power cord from the wall outlet immediately. Disconnect all speaker cables and input sources, and leave the AV receiver with its power cord disconnected for 1 hour. After that, reconnect the power cord and reconnect an input and a pair of speaker wires onto the unit. If the receiver still does not turn on than you will have to bring it in for service. Turn up the volume and if the receiver doesn't shut down, power off the receiver and add another pair of speakers. Power up the unit again and turn up the volume. If it doesn't shut down, power off the unit again. Now connect all your input sources and turn on your receiver. If the unit shuts down again, your unit will need to be further serviced at an authorized Onkyo service center.

Sep 25, 2014 | Onkyo Audio Players & Recorders

1 Answer

Keeps turning itself off


If Both speakers are working at a low volume and you turn it up and it clips and shuts off you have one of 3 problems. you have over driven your speakers and one has shorted the voice coil but still will work at low volume, its a overload protection for ohms short in receiver. unhook each speaker and turn balance to the one hooked up and turn up receiver if it shuts off do the same with other speaker to determine which side is bad. 2 speaker wires are touching at speaker or receiver. 3 a bad receiver output transister. Good luck.

May 23, 2010 | Sherwood RX-4109

1 Answer

Receiver shuts off as soon as I turn it on


having the same problem. it doesn'T Shut off immediately. but after 30 seconds or if I turn the volume up, then it shuts off

Dec 05, 2009 | Denon Audio Players & Recorders

1 Answer

My Denon AV-3801 will just turn itself off if volume is turned up. I have checked for crossed wires and such,not sure what is going on. Any answers?


Disconnect all speaker wires at the receiver, then turn it back on. Turn up the volume. If it shuts down, it needs to be serviced. If it stays on, reconnect speakers one at a time and turn on the receiver then turn up volume. When you find the speaker that causes the receiver to shut down, disconnect the wire at the speaker and re- test. make sure wires are separated. If it shuts down, replace the wire, if it stays on, meter the speaker itself to check for a bad vioce coil. If you don't have a meter, you can take the speaker to any audio shop or Radio Shack and they will usually test it for free. Hope this helps.

Sep 27, 2009 | Denon AVR-3801 Receiver

1 Answer

Receiver shuts off when volume raised above 10


A fuse breaker or resetting electronic componet device attaced to the audio receiver protects the amp & speakers for destruction! The quality of the amp ,spkers& spks. wires help on choosing for protection shut downs! Of course at 10 volume you risk all of the amp in the receiver , buy a higher quality brand reciever ,intergrated amp, single amp . BE CAREFUL AT THE HIGHER VOLUME RATINGS YOU RISK HEARING DAMAGE! FOR REAL!

Feb 04, 2009 | Philips FR975 Receiver

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