An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 500 times.
Re: WHEN YOU SEND A FAX IT LEAVES A LINE HALF INCH BLANK...
Does it also leave the line when you make a copy? Lift the lid and make a copy cover up. If it is there on the copy then most likely your scanner needs to be cleaned. If it isnt there when you copy, let me know we will go from there.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
clean the LED array with a soft cloth or tissue or the alcohol wipe that comes with new toner cartridges if you still have it. open the cover to expose the drum on the bottom side of cover is a black bar(LED ARRAY) as wide as the drum but about a half inch thick wipe the bottom side that will face the drum when the cover is closed
Pop open the fax document feeder, and look for a glass strip about 1cm wide, that runs from left to right across the machine. You will probably see a few spots of dirt, or more commonly, a blob of white liquid paper stuck on the glass, on the side of the machine that corresponds to the black lines on your fax. Clean this glass strip gently, using a soft cloth dampened with a mild detergent. I often use diluted windex. You may need to scrape liquid paper gently with your fingernail. Close the cover.
Next, put a blank sheet into the feeder and make a copy of the blank page. If you have cleaned it properly, the copy will be blank as well. If you still have a line, align it with the feeder and use this as a guide to show you where the glass may still have some **** stuck on it.
if your RECEIVED faxes look good, then leroyal is dead on. you will need a new CIS which stands for contact image sensor. if you have an authorized brother service center nearby, they may be able to do it for 100 to 150.00, depending on their pricing of course. if rec'd faxes are bad also, pull drum out and make sure the blue tab on top of drum is all the way to the right side, although that usually only leaves about a 1/2" black band.
Its easy to fix. Turn the machine off, then look in the area where the copies comeout. Where you reach your hand in to remove the copies or received faxs. Squat down and look on the inderside of the scanner in that area. You will see ONE green item, it is the scan lock. It's about an inch and a half long and about a half inch wide. Shove it in, toward the back of the machine, then pull it out toward you until it snaps back. It may be a bit tight and may require a pretty decent pull back.
Once you snap it toward you, turn the machine back on and it should be ready to go.