Question about Toshiba Satellite A135-S2276 Notebook

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Skype crashes my new Toshiba Satellite U 400 with Vista after 10

Laptop is ne Tashiba Satellite U400
after 10 minutes
without video only voice
it crashes
I use skype all the time.
I have uninstalled and reinstalled Skype twice
is there a conflict with my video or sound card?

Posted by on

  • jduff63 Dec 08, 2008

    I went into the sound card information and it says it is working properly. Is this a common problem with toshiba and Skype?

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7 Answers

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  • 167 Answers

We really need more information...

  • When did this problem start?
  • You use Skype all the time... Was there a recent update to Skype that is making your system crash?
  • Have you checked for driver updates?
  • What were the crash errors?
  • Does Skype just disappear or does your whole system crash?
I would run "Dr Watson" the moment you boot up your system; this helps keep you system from crashing completely and gives you error reporting. It can be run in Windows XP by:
  • Start Menu
  • Select "Run..."
  • Type "drwtsn32" and hit enter
  • All presets are fine, select "Ok"
This with give you a crash dump file while Dr Watson is running...

Furthermore, you can un-install Skype and while the program files are deleted, traces of the program still exist in the system registry. If you un-install Skype, then run a registry repair utility like Uniblue Registry Booster I guarantee you're going to find errors in your systems registry; McAfee Security Center and Norton 360 also have a registry scanner. After repairing registry problems install any driver updates for your system; video card, sound card, and webcam. Re-install skype...

Posted on Dec 08, 2008

  • Dominic
    Dominic Dec 08, 2008

    If you are running Windows Vista make sure you have Service Pack 1 installed and your drivers are compatible with it. I see a lot of Windows Vista web-cam incompatibilities... And Skype could be crashing when trying to initialize your web-cam...

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  • 399 Answers

It has been widely asked question lately, does Skype support Windows Vista or not?
Well to start with the official answer, then it is that Skype does not currently support Windows Vista as of version 3.2.
On the other hand in real life Skype works on Windows Vista pretty ok. It may have problems with audio and video calls on some configurations, mainly due to not mature enough drivers.
You are welcomed to try Skype on Windows Vista, but when doing it first please make sure that you have installed absolutely latest audio, video drivers and updated Windows Vista.

Posted on Dec 08, 2008

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Please see if the operating system is updated,do a complete virus scan too..

Posted on Dec 08, 2008

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Update all of you device driver installed on your laptop. some application crashes cause of not updated version or a conflict to each other and that why it crash.

Posted on Dec 08, 2008

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Hi.
first i need u

-to to reboot the computer and fress F8.

-then choose safe mode

if the problem stopped that means u need to update ur Display driver here it is : click here.

thnx

Posted on Dec 08, 2008

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Remove Labtec drivers via add/ remove programs, reboot.
Windows should detect new hardware upon restart and install drivers.
In my case Labtec is detected as Logitech (QuickCam Express) and works well.
CPU usage fluctuates between 20 - 50% during call.





Source:forum.skype.com

Posted on Dec 08, 2008

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  • Toshiba Master
  • 6,487 Answers

You can try first to update the driver for your video and sound card to make sure its not causing some conflict on your system...

Posted on Dec 08, 2008

  • Mark Gil
    Mark Gil Dec 08, 2008

    There are some issue with this on this laptop and even though its working properly better to update the driver for it...

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Posted on Jan 02, 2017

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Thanks

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