Question about Westell Wirespeed LiteLine 6100 (B9961001002) Modem

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Problems connecting to XBox live

I have a westell 6100 modem which connects to my computer but I used the same connection to connect xbox live.

I had to replace my xbox 360 console which was able to access xbox live with a new used one. Now I am having problems. The test on the 360 says I'm connected to the internet by not to xbox live and to contact my ISP.

My ISP wants to stick me with another $15 on my monthly bill to help ora one time charge of $89.99. Daylight robbery. Please help?????

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I would strongly suggest to call Xbox techsupport for help. They will tell you what are the things taht you may try...its for free!!

Posted on Dec 08, 2008

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Hi starman re westell 6100.

Hi i hope you have find solution with your issue ifnot let me walk you through on how to get it up and working.

First , you need to connect your modem directly to your computer. We need to access its Graphic Unit Interface by opening your browser and type onyour address bar its default gateway.

The def. gateway can be 192.168.1.1 or depending what ISP youre connected to . For ATT broadband its 192.168.1.254 / verizon broadband is 192.168.1.1..  { onyour address bar : type in 192.168.1.1 and hit Enter.

to check def gateway : you can go to start > run > cmd then enter > on DOS command type in ipconfig /all  then HIT enter > itl provide you your network list > your default gateway is your westell modem or if your linksys is connected than it should be you linksys.

Itl route you to your westell page. Try to go to  Broadband and choose connection or configure connection.button. Look for configure and by default you will see its in PPPoE> change it to bridged ethernet and save.

By enabling bridge to your modem w/c is westell youl have a chance to configure you linksys to PPPoE. 

Connect you westell to your linksys and on your computer try to check your default gateway as seen above. By default linksys can be access by typing in 192.168.2.1 or 192.168.1.1. Itl prompt you for UN and PW: by default your Username is : Blank and Password should be admin. { blank = dont type anything}

On your linksys SETUP page > by default it is set to DHCP or obtain IP address automatically. Pls change it to PPPoE and type in your UN and PW : username@isp { your ISP name}. and hit save settings or save.


Restart your linksys and try to browse to check fore connection.

========================
For all types of modem such as westell : you need to set it to bridge mode first foryou wireless router to work ie linksys. Set linksys to PPPoE .. that should work .

For more detailed steps or questions re: this issue pls dont hestiate contact me. Best wishes.


Pls enable you Wireless Encryption for your home network security.

Ciao .

Prince

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1 Answer

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Hi floinmist .

Westell 6100 modem by default can only be used for 1 PC . It cannot orit is not enabled to use for 2or morer computers as it creates a conflict within. Ethernet connection is the BEST connection for you to use.> your USB is sent to you by you provider { ISP} or by westell packages. Its is only a spare cable just in case your PC doesnt support ethernet connection ,  nothing else. 

To resolve this issue you might want to upgrade your modem to a router w/c is westell versalink . You can connect 2 or more computers  { wired or wireless connection } and is more stable compared to your westell 6100.

Connecting 2 computers could cause slow, intermittent and NO connections at all problems.

IF you have other questions pls feel free to ask and let me know if theres anything ii can assist you with .

Best wishes.

Prince

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