Question about LaCie Electron IV 19" CRT Monitor

3 Answers

"Monitor communications failure" at completion of calibration

The screen has started dimming the controls at the bottom say OSD locked out.  I don't know how to operate any of the buttons below the screen.  I get no menus when I push them.  These may be two separate problems.  
The screen is now too dark to use.

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  • 734 Answers

Hi,
There is a problem in picture tube of your monitor.
Need to be replaced.
Thanks 


Posted on Dec 08, 2008

  • futureloginn
    futureloginn Dec 08, 2008

    ok try a mathod -----

    Hold the menu/ok button for ten seconds, to unlock the OSD.
    If this doesn't solve the problem, then it's probably the button that got stuck.

    There are two things you can do to repair it, but both require that you dismantle the casing, which voids any warranty.. so, if the monitor's still covered by the warranty, or if money is not an issue, have it repaired by professionals on an accredited brand shop (check your warranty details for more information on this subject).

    If not, remove the casing, locate the menu button's contact switch on the circuit board, and try to release it using something thin like a screwdriver, x-acto knife, or set of plyers.
    If this doesn't work, chances are the menu button is stuck on a loop, sending a continuous signal to the board (which keeps locking/unlocking the OSD).

    If so, your only solution (other than take it to a repair shop) is to remove it, by prying it off with a screwdriver or set of plyers.
    Of course, you'll lose access to the OSD features, but I guess this is better than to have a message stuck on front of your screen all the time..

    This is a tried and working solution, since I had this problem myself (with a Philips 190B monitor), and solved it successfully, with this method.

  • futureloginn
    futureloginn Dec 10, 2008

    ok try a mathod -----
    Hold the menu/ok button for ten seconds, to unlock the OSD.
    If this doesn't solve the problem, then it's probably the button that got stuck.

    There are two things you can do to repair it, but both require that you dismantle the casing, which voids any warranty.. so, if the monitor's still covered by the warranty, or if money is not an issue, have it repaired by professionals on an accredited brand shop (check your warranty details for more information on this subject).

    If not, remove the casing, locate the menu button's contact switch on the circuit board, and try to release it using something thin like a screwdriver, x-acto knife, or set of plyers.
    If this doesn't work, chances are the menu button is stuck on a loop, sending a continuous signal to the board (which keeps locking/unlocking the OSD).

    If so, your only solution (other than take it to a repair shop) is to remove it, by prying it off with a screwdriver or set of plyers.
    Of course, you'll lose access to the OSD features, but I guess this is better than to have a message stuck on front of your screen all the time..

    This is a tried and working solution, since I had this problem myself (with a Philips 190B monitor), and solved it successfully, with this method.


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Lets try first check what is the real problem here, because this can be a problem of the monitor or with the video card of your computer, first thing to do here is to try a different monitor so we can make sure that the monitor has the problem or a different device...

Posted on Dec 08, 2008

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You will need to unlock OSD (On Screen Display) to be able to adjust the brightness and other settings. Here are the instructions to do that.
To unlock the OSD on the Electron Blue 4 monitors:

  • Open the OSD by pushing the “EXIT” button. (If you open it with the <,>, - or + press “EXIT” once). You should have one green tab (if it is yellow, press the “EXIT” button to turn it green. You should see the message “OSD LOCKED OUT”.
  • Press simultaneously “+” and “SELECT”. (If the tab becomes yellow it means that only “SELECT” was taken into account.. Press the “EXIT” button to turn the tab green and try again).
  • Note: Do not hold down the buttons if the operation fails. Try again by releasing both buttons and pushing them one more time. If it still fails, test the “SELECT” button before trying again.

    Posted on Dec 08, 2008

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    Jan 25, 2008 | LaCie Electron 19" CRT Monitor

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