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I have an old Lexmark Optra S 1620. When attempting to print from my mac os x 10.4 I get a message to load paper, regardless of the amount of paper in the tray, regardless of the program I'm printing from. Removing the tray and replacing it makes no difference. Adding a bit of paper makes no difference. Attempting to print a pdf from the net has occasionally appeared to trigger the problem. I used to be able to fix this by clearing the job, shutting down the computer, turning it on, turning on the printer again until ready. (Sometimes 5-10 times). I have removed and reinstalled the printer a number of times. That's never worked. Now I can't print at all from any program, any file type. Thank you for any information you have. I've called the printer dealer and they say it's a mac software problem, most likely, impossible to solve as the printer is so old.

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Did you install the latest printer driver for the MAC?
the following link have the latest driver.

discontinue use of automatic installation.
use manual installation. meaning go to printer and configure the communication port 1 and install the driver by selecting the correct printer.

Posted on Dec 08, 2008


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Posted on Jan 02, 2017


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