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I have an old Lexmark Optra S 1620. When attempting to print from my mac os x 10.4 I get a message to load paper, regardless of the amount of paper in the tray, regardless of the program I'm printing from. Removing the tray and replacing it makes no difference. Adding a bit of paper makes no difference. Attempting to print a pdf from the net has occasionally appeared to trigger the problem. I used to be able to fix this by clearing the job, shutting down the computer, turning it on, turning on the printer again until ready. (Sometimes 5-10 times). I have removed and reinstalled the printer a number of times. That's never worked. Now I can't print at all from any program, any file type. Thank you for any information you have. I've called the printer dealer and they say it's a mac software problem, most likely, impossible to solve as the printer is so old.

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Did you install the latest printer driver for the MAC?
the following link have the latest driver.
http://downloads.lexmark.com/perl/downloads/downloads.cgi

discontinue use of automatic installation.
use manual installation. meaning go to printer and configure the communication port 1 and install the driver by selecting the correct printer.

Posted on Dec 08, 2008

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