Question about HP DeskJet F380 All-In-One Printer

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When I try to print, nothing happens. The printer status is "offline", though I don't know how that happened or how to switch it back. When I turn it off/on, it doesn't change anything.

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  • kate1982 Dec 12, 2008

    same issue

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  • 236 Answers

Go to Start | Printers & Faxes
Right-Click on your printer and choose Use Online or unpause

Posted on Dec 08, 2008

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Print jobs are completed with no problems sometimes, other times the print queue shows the job being printed, but nothing happens. Printer status shows "offline", but if I click on the...


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Hi,

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My hp deskjet 3745 wont print because it is off line. how do i get it back on line and for it to stay that way. this happens often.


hello lblb45. Under control panel - printers and faxes - doble click on your HP printer and you will see the status of the printer (either printer offline, out of ink, or out of paper, etc. Click on printer option on the top and unselect the "Use Printer Offline" option. That usually happens because the print spooler service looses connection to the printer at some point. Did you try with another USB cable or reinstall the drivers? I hope this helps.

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Printer status offline and will not print.


if you are using windows xp then try this document please this hould fix the problem for you
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01893322&cc=us&lc=en&dlc=en&product=311255
if still nothing happens try this
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01072463&tmp_track_link=ot_recdoc/c01893322/en_us/c01072463/loc:2&lc=en&dlc=en&cc=us&product=311255
hopefuly this should resolve the problem for you

Thanks
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Hamid
let us know what happened so that we can help you further

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please check ur printer connections
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same thing, woring one minute, next minute, offline. cords plugged in , no reason i have found but it happens all of the time

Sep 02, 2008 | HP DeskJet F380 All-In-One Printer

1 Answer

How to change "offline" status to "online"


Assuming you are on a PC:
Go to your control panel in Windows, open the printers box, choose your printer by double clicking on it, then click on 'printer' on the left edge of that window. Scroll your mouse down to where it says 'use printer offline' and uncheck that option. This should release any documents you have waiting in the queue.

you will also need to check your manual on how to set its sleep function, as some printers like to go to sleep really quickly - and that causes Windows to think it is offline.

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