Question about Brother IntelliFAX 770 Plain Paper Thermal Fax

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Fax copies come in too light to read

I replaced the cartridge on the fax machine and the fax copies are too light to read. I am not sure if the ribbon on the cartridge is moving with the paper.

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I don't want to be 1 of them to say is it a generic ribbon. Ribbon transfer fax's are touch ie on melting the print on the ribbon on to the paper. tried selling the ginaric ribbons did not work well.

If it is a brother ribbon then the blue latch levers my be creaked if the print is only on 1 1/2 of the paper.

hope this helps

Posted on Feb 02, 2009

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Related Questions:

1 Answer

How do you load a new ink cartridge?


Replacing the Print Cartridge
1 Open the front cover, and then open the top cover by pressing the blue levers on both sides of the top cover.
2 Remove the old print cartridge containing the used ribbon and dispose of it.
3 Remove the plastic stopper from the new print cartridge.
Note You can reuse the print cartridge until it breaks. If you purchased refill ribbons, follow the instructions that came with them.
4 Turn the black spool on the right clockwise to tighten the ribbon as shown.
5 Install the new print cartridge by inserting the recessed first, and then placing
the cartridge into its four holders.
6 Press down on both sides of the top cover to close it securely.
7 Close the front cover.
Brother Customer Service at 1-800-284-4329 (in USA) or 1-877-BROTHER (in Canada).
Vertical Black Lines When Receiving
The sender's scanner may be dirty. Ask the sender to make a copy to see if the
problem is with the sending machine. Try receiving from another fax machine.
If the problem continues, call Brother Customer Service at 1-800-284-4329
(in USA) or 1-877-BROTHER (in Canada).
You can save money by purchasing the 2-PK Refill Ribbon Rolls (PC302RF).
Installation instructions will be included. If you handle the print cartridge (frame)
carefully, you can reuse it until it breaks.

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Fax problems


ok..let's start with this step

go here, get a fresh set of drivers, and remove old s/w, then install the new set

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Brother fax 575. need oem manual


Look on pages 12-9 thru 12-11 in this link to Brother for your Fax 575 for ribbon / cartridge installation instructions.
http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_FAX_575_EN_75.PDF

Nov 11, 2009 | Office Equipment & Supplies

1 Answer

Ribbon say replace


you need to replace the cartridge or I rewind my cartridge. sane cartridge for 3 years.

Nov 06, 2009 | Brother FAX-575 Plain Paper Thermal

1 Answer

Every time I fax or copy a perfect sheet of paper both the fax received and the copy have a 2 inch wide solid black line on the right. How do I fix the machine?


Have you tried replacing the ribbon cartridge? If that doesn't resolve the problem, then there is a fault with the thermal imaging head. You did say both Recieved faxes and copies, correct? If faxes you send out are clear, then the above mentioned would be correct. Let me know, please.

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1 Answer

Poor quality of copies


If it is a real genuine Brother toner. Not a reman. You may also need to change the drum. If you have a user manual, it will show you where the drum life setting is in the menu structure. Make sure the little glass window inside on the right is clean so it can read the toner level. Make sure the toner save feature is turned off.

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you will probably have to have all cartridges working.

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2 Answers

Ribbon empty


Winding technique:
To wind a new ribbon, take the cartridge housing apart and remove the old ribbon and two cardboard cores. The new ribbon is fitted with the larger roll (the ink ribbon supply spool) at the rear side of the cartridge (as the housing is viewed when it is normally installed into the machine). The ribbon winds over the topside of the rear spool (the supply side) and feeds into the underside of the front spool (the take-up side). Make sure the ribbon is wound neatly, evenly and is tight. If the ink film has become detached or is too loose on the front spool it will not wind on and cause a machine error. If required, use a small amount of sticky tape to secure the ink film to the front cardboard spool and then neatly wind it on to the take-up spool a minimum of five turns, making sure the film does not overhang at the edges. Now reassemble the housing and refit into the machine.
If it’s still not fixed:
If problems persist after fitting a new ribbon, try replacing the entire ink ribbon unit (cartridge housing + a new ink ribbon) using a new, genuine Brother unit before requesting a service; this will be less expensive as the actual housing may have been damaged and is causing the problem and this unit is readily available as a consumable item through sales outlets. If the machine still has problems, book your machine in to be repaired with an authorised Brother Service Centre.

Feb 17, 2008 | Brother FAX-575 Plain Paper Thermal

3 Answers

Fax problem


How is the copy when you try to just make a copy of something? If it copies good, then it might be the senders machine.
If when you make a copy, and the copy is blurred, then it is probably your ribbon/ink cartridge.

If it is the cartridge, just replace the cartridge, and you should be good to go.
Hope this solves your problem.
Good luck.
Mac =)

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3 Answers

Changing Cartridge


sounds like its in backwards or upside down, did you put a whole new cart in it or a refill roll?

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