Question about Samsung CLP 300 Laser Printer

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Paper jam at the paper exit area

The paper is almost out, but jammed. It's stuck between two rollers just before the exit and it won't even **** a little from between them. Troubleshooting guide for the problem isn't helping me at all.

I cleaned the waste toner container, opened and checked every place possible without moving it or unscrewing any screws. And there doesn't seem to be any overheating either...

Help me please, I need to print a lot and quite fast. :/

Posted by on

  • laura_luide Dec 08, 2008

    The four asterisks are not that much of a **** word, the synonym for the word I used would be budge as in "it won't even budge a little".

  • laura_luide Dec 08, 2008

    Problem solved!

    I had to unscrew the thing in the back just before the paper exit slot that has two rollers in it and remove it. After unscrewing two more screws from there I was finally able to pull the paper free.


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6 Suggested Answers

Keeter
  • 41 Answers

SOURCE: Waste Toner Full/ Not Install

Behind the little container for the waste toner there is a sensor that senses whether the toner basket is full or not. If the sensor itself is dirty, it can give a false reading. First try cleaning out the area under the container to see if the switch works. Also make sure the container is clean, because the sensor works by sight, so if it looks full because it's dirty, it will give a false reading. I have heard of people disabling that sensor in various ways, but that can get dangerous to the printer. I can't recall the details on that exact model, but I believe there is a diagnostic of some sort that can test that sensor to make sure it works right to begin with.

Posted on Sep 20, 2006

flopez
  • 161 Answers

SOURCE: Paper Jam 2

Most probably you took a paper sensor out of position when removing the first jams. In your unit, the paper sensors are connected to the main board or power supply board. If the equipment is under warranty, any authorized service center will gladly replace it for free.

Posted on Oct 04, 2007

VOTIT
  • 2071 Answers

SOURCE: Printer/Paper Jam Brother MFC

41093dd.jpgWell I fixed it!!! Here's what I did. You see this picture of the cover opened? Where the arrow's pointing is the home position of the printer head. Under there I found a scrap piece of paper! Here's exactly what I did. When I got home I decided to plug it in to see if it would work, but it made the same noise and showed the same error message as before. I opened the cover as shown above. This resets it, and it says "close cover". I closed it, and AS it started to go through its routine I OPENED IT again, and I could see the printer head moving back and forth. At this point I used a flashlight to see where the home position of the Head was, and that's where I found the scrap of paper!
I unplugged it for safety and was able to remove the scrap with my fingers.
By your descriptions, referring to the other users, you just might have the same problem.

Posted on Aug 25, 2008

waqar697
  • 67 Answers

SOURCE: What does waste toner contain?

put the trash in a plastic wrap it then throw it into trashbin

Posted on Apr 01, 2009

  • 1 Answer

SOURCE: replace waste toner container message

I have a CLX-2160N and have just emptied my own waste toner container. (Disclaimer: not sure how toxic or environmentally friendly this is).
Emptied carefully and thoroughly (fine dust). Immersed in bowl of warm soapy water, and vigorous shaking to get nice and clean.
Shook all water out well, and dried off as much as possible. Reinstalled. Turned printer back on. Hey presto - seems happy.

Posted on Apr 17, 2009

  • 4090 Answers

SOURCE: Same problem

i seem to recall that the waste container is viewed by some optical scan eye that is sensitive to color. Remove the waste container and wash it out to be as clean as possible and reinsert it

The closer it is to the new color -the dark stains of the toner the better

Posted on Jun 23, 2009

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13 Paper Jam - but there is no paper inside!


I have a long solution (possibly) to your issue:

Error 13 Paper Jam
  • Paper jams can occur in 3 places: Entry, registration and exit.
  • If the paper isn't picking up out of the paper tray, visually inspect the pickup roller. If it looks shiny, replace it. You should also replace the separation pad as they work together. On the 4L/4P/5P/6P the pickup roller has a plastic shaft that breaks. You'll have to replace the whole pickup assembly. This requires major disassembly of the printer. Check our printer repair kits for your model printer. If you don't see it listed, email us.
  • If you have an HP 4/4+/5 with an optional 500 sheet feeder that's jamming, check the balance knob adjustment. Center it with a full **** of paper for proper operation.
  • If the paper is jamming at registration or anywhere between pickup and exit it could be a number of things. Check the paper path for torn bits of paper or label residue. On the II/III series, remove the metal registration guide plate (2 screws) and check underneath it. If the pickup rollers are moderately worn, the paper will stop just short of the registration roller. On the 4L/4P/5P/6P remove the screw holding the oblique roller assembly (Inside front of printer) and pull out and inspect the assembly and the area under it. On the HP 4/4+/5 pivot up the metal plate and check underneath it. Check the roller assembly on the left side for torn scraps of paper (a flashlight or torch is necessary).
  • Make sure paper cassettes are firmly seated, corner tabs aren't bent. Some trays have lifting springs that could pop out if tray has been dropped.
  • On HP IIP/IIP+/IIIP printers if the paper scrunches up at the toner cartridge you'll need our Inside Accordion Jam Repair Kit.
  • Check your software settings in the program you are attempting to print from. Do you have the correct paper size specified? If you have a different paper size than what is in the tray, you'll get a paper jam.
  • Exit jams are frequently caused by exit sensors. These sensors are typically mounted on the fuser assembly or adjacent to it. They are plastic arms that block and unblock an optical sensor. The arms can get stuck or knocked out of place when clearing paper jams. The optical sensors can also get dirt blocking the photo cell. Clean the sensor and check for free movement and proper installation of the sensor arms.
  • On HP II/III series exit jams are mostly caused by worn gears. The best way to troubleshoot this is to defeat the door interlock (see door interlock photo on troubleshooting page). Press down on the arm on the top right of the fuser. Initiate a test page. While holding down the arm, press one of the metal cartridge detect switches just below the door interlock. Watch the movement of the gears. You will get a 51 error because the door is open. Recycle power to get rid of error. There is an arm gear on the lower right of the fuser that can shed teeth. There is also a 14 tooth gear below the large gear on top of the fuser. You can also manually rotate the large gear and check for binding or crunching. If that happens, then replace the 14 tooth gear. On the door, there are some delivery coupler gears that mate with the fuser and drive the exit roller. Check the gears for excessive wear. Replace if necessary. If the paper gets almost all the way out and jams, replace the exit roller or the exit roller assembly. If the error occurs after fuser replacement, check and see if the connector on the left of the fuser is properly mated with the one in the printer.
  • On HP IIP/IIP+/IIIP printers if the paper has accordion folds on the bottom and jams on exit, order our Top Output Accordion Jam Repair Kit.
  • On HP 4/4+/5 printers the most common cause of exit jams is the exit assembly. Order our 4/4+/5 Exit Jam Repair Kit. Exit jams in the fuser can be caused by a broken fuser drive gear or a broken gear on the fuser. Remove the fuser and check the gear inside the printer for broken teeth. Manually turn the gears on the fuser and check for smooth operation. Check the paper exit sensor arm for proper mounting and free movement.
  • Check to make sure the rear door is closed on the printer. Open doors can cause 13 paper jam indications.
  • On the 5L/6L check the registration sensor arm below the pickup roller. Also check the exit sensor arm (bottom center of the fuser). These arms frequently get stuck or dislodged clearing paper jams. On these printers, if you are experiencing frequent paper jams, order our 5L/6L Multi-Sheet/No Feed Repair Kit
All this comes from:

http://www.fixyourownprinter.com/reference/errorcodes/hp

Good luck with it, I love the HP LaserJet 4 series of printers. I used to warm my coffee on the top of the fuser when I was doing large print jobs :-)

If this information helps, please give me a rating, thanks!

OpenSource13

Apr 07, 2009 | HP LaserJet 4 plus Printer

1 Answer

Paper feeder jams and crinkles the paper up


there is a set of stripper fingers that kiss the fuser roller and paper is jamming up aginst that area

FIX

Open the fuser section door and front door Look at the fuser roller from exit and front door If there is a wiper pad (slides in on a rod from the side of the machine) remove it and put some fuser oil on it

go to area where you find the paper folding up and observe the stripper fingers for any blockage

If there is some bits of toner on the fingers clean them with a q tip and alcohol

take your finger ( make sure machine has cooled and you have unplugged from wall) and press up against the stripper fingers to se if there is movement (some coiers have a solenoid that activates the striper fingers)

The fuser oil hels keep the fuser roller clean and keeps paper from sticking on rollers

Try the copier if this does not fix i believe you have a problem with a solenoid which will require a sevice call

If you want to observe the paper coming through the fuser rollers and seeing if the fingers activate
ou can trip the safety swithes in the doors and exits and observe

Best of luck to you







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1 Answer

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Check the paper output area ( around the output rollers) for a small piece of paper. You may need to disassemble the output paper assembly, and clean the rollers, or replace the paper output assembly.

In reality, what you have is one part of the printer trying to "push" the paper, while another part of the printer is trying to "pull", resulting in the wrinkle.. The problem may also be with a paper output sensor being stuck, which is why I suggest you check thoroughly for paper scraps in the output assembly.

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2 Answers

XEROX 5328


That is an exit Jam code in the fuser.
You may just have one of the fingers bent straight down blocking the paper.
There also may be a secondary code that is causing the E-4-0.
But that is where to start. Look under the exit web cover for a piece of paper crumpled in that area.
Once there you may have to remove the fiser web cover to remove that jam and straighten out the finger.
MAKE SURE IF YOU GO INTO THAT AREA TO UNPLUG THE MACHINE.

Dec 07, 2007 | Printers & Copiers

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