Question about NEC Electra Elite DTU 16D-2 Corded Phone

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Electra elite IPK Problem

When I log into my voice mail it gives me a busy signal How to I fix that.


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There are several things that could be causing this and it depends on how many conversations (ports) your voicemail can handle.
1. The voicemail ports could all be busy. Dial vociemail when you know nobody is using it. If you can get in then there is nothing wrong except that your voicemail system is busy and you may need more ports.

2. If you are pressing a button on your phone, then the button may be programmed incorrectly. Using the dial pad, manually dial the vociemail and see if you can get in.

3. As a last resort, you can turn the phone system off for 10 seconds and then turn it back on. Do this with caution however and make sure nobody is using the phones. You also run the risk of defaulting the programming on your phone system. If the voicemail ports have locked up, this will clear the locked ports. If this happens again (busy) hopefully it is under warranty as either the voicemail is going bad or is misprogrammed.

Posted on Dec 08, 2008

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