Sometimes back, i was taking a photo and the camera just went off leaving the lens stucked out. When i bought a new battery, the lense went back in but cannot start. When i turned it on, i see a light on and goes off automatically.
When i shake the camera, i hear something rattling inside like a metal. Is that the problem why the camera caanot start?. Please help with a solution. I love my camera and missing using it so much.Thanks
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Re: Lens does not open,camera does not start
From what you describe the problem could be a couple of different things.
The focus element inside the lens may have come off its track. Heres how to tell:
If the lens shield has closed completely and you can not see down into the lens:
*Does any text come up on the LCD before it turns off? Such as "E18" or "E25"?
If the lens shield has not closed completely and you can see down into the lens:
*When you shake the camera can you see something moving inside the lens?
In either of these cases the problem is that the camera cannot move the lens due to the moving parts being jammed. This will require a repair service to go into the camera and reset the dislodged elements.
In either of these cases the camera will display an error message on the LCD before it powers off. If it does not do this, let me know and I will give you other possible explanations.
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cleaning the contacts on lens and camera is about all you can do.
If its faulty and still under warranty then you'll need to send it back to where you got it from, any attempt to fix it yourself will void the warranty.
A stuck shutter is another common failure mode for digital cameras. The symptoms of a stuck or "sticky" shutter are very similar to CCD image sensor failure. The camera may take black pictures (for shutter stuck closed), or the pictures may be very bright and overexposed, sometimes with lines, especially when taken outdoors (for shutter stuck open).
To confirm a stuck shutter, put the camera in any mode other than "Auto", and turn the flash OFF (you don't want to blind yourself for the next step). Next look down the lens and take a picture. You should see a tiny flicker in the center of the lens as the shutter opens and closes. If no movement is seen, then you likely have a stuck shutter. If so, please see this link for further info and a simple fix that may help.
Remove lens, locate silver vertical pin inside of mounting ring on left side as you are looking at camera. Lightly slide black plastic piece which is on the vertical pin downward; if it will go downward remount lens and try camera. If plastic piece will not go down, lightly slide it up and then down and now remount lens and try camera. My guess is that either that component is sometimes stuck or that it may have become mispositioned while removing and replacing a lens.
The lens is probably stuck with a piece of dirt or something jamming it. You could gently try and pull on the lens with a slight turn in each direction to see if you can dislodge the particle.
Some individuals on the internet have felt comfortable enough to try and disassemble the camera to reveal the parts of the lens drive mechanism, clean it and put it back together and this sometimes will help (but that is beyond this response) because there are enough locations on the net that describe this.
Since it's 4 months old, you may want to return it for a replacement.
Other alternatives are:
Carefully use some compressed air around the lens mechanism.
Dont know if this will help anyone. I had a lens error for ages. In my long lasting devotion to google serk I found that many equall contenders found that a strike with a soft book in different directiions solved the problem. I ended up beating the camera from all angles with the palm of my hand. But hey! it worked. 4 months later im looking for the cure to system error 2. If you can help wi that one.
I did the same repair...however, I found that those little wheels are completely optional. All they do is keep the lens cover from prying away from the camera, but if you're careful, the lens cover will work without them.