Question about HP Photosmart 3310 Printer

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I have the HP 3310 printer and I cannot get the printer to take the photo pater from the top tray. i do not do this often and cannot rember what to do since I have lost the instructions. When i go into properties it just says main tray or automatic feed , no mention of photo tray.

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My HP Photosmart 3310 will not pick-up A4 glossy photo paper in the main tray. 6x4 works fine in the photo tray


Your printer might have opening area for clearing paper jams, also on that area there are some rounded parts that do actual picking-up of paper. Clean those parts with some non-agresive cleaning agent and try again.

Mar 06, 2011 | HP Photosmart 3310 Printer

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Efforts to print 4x6 borderless print result in only top part of photo paper being used and top third of photo being cut off


First thing to try (and I'm assuming you're attempting to print a photo within HP Image Zone & have already selected the 4x6 photo tray? Hint: can be done via printer, properties, printing shortcuts) is to change the 'more options' directly below where you'd selected the 4x6 image size and then change to 'shrink to fit' vs. the default 'crop to fit'... Additional thoughts includes rotating the image (can be done directly on the preview screen...)

Dec 18, 2010 | HP Photosmart 3310 Printer

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I don't know where the "photo tray" is located!


You have to specify the paper type in the printer properties. Look in the printer properties folder and navigate to the paper type or options. You'll find a place where you can specify what kind of paper you have.

Mar 15, 2009 | HP Photosmart 3310 All-In-One InkJet...

2 Answers

Paper tray won't go back in


go to the back of your hp photosmart printer and there is a small compartment.
open it up and there will be a piece of paper there pull it out and your paper tray should go back in.


by aamir ahmed

Mar 11, 2009 | HP Photosmart 3310 Printer

1 Answer

HP c7180 message "Push output photo tray all the way down"


I have the HP C7280 and I was able to fix the problem.
HP seems to have 3 trays. The bottom tray is for the paper. The middle one has a small blue tray for the photos and the top tray is where the paper comes out.
Well I lifted the top tray where the paper comes out (it can angle up) and then I clicked OK on the problem. I may have even rebooted, but then I got a new error message which is good. It said to push photo tray (the small blue tray) all the way in which I pulled out and pushed back in. Then I pushed the top tray down so all is flat again. I clicked OK and it re-calibrated with no more error messages! Hope this helps.


Feb 16, 2009 | HP Photosmart C7180 All-In-One InkJet...

1 Answer

HP 3310 All In One


Don't know if this will help but. I had a HP printer that would not feed the really heavy weight photo paper, I just backed down a couple weights and it worked fine...

Jan 23, 2009 | HP Photosmart 3310 Printer

1 Answer

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You need to check your printers nozzles. Should find it under Properties of the printer and then you can select clean nozzles where you printer will clean the nozzles. Also do a Head alignement.

Oct 05, 2008 | HP Photosmart 3310 Printer

1 Answer

HP Photosmart 3310 does not recognize paper in tray


This is usually do to a sensor, your correct on that, thers usually a plastic piece that indicates theres paper and its broken or worn.

The other thing is that it may be the little rubber grabber is worn and not grabbing the paper, so the printer thinks thers no paper because nothings going through. These parts can be orderd but are usually costly depending on the printer. If its under warranty, take it back.

Also, check the trey and make sure it isnt a I.D.10.T error and you just set the paper to legal or something. I've made that mistake before.

Nov 27, 2007 | HP Photosmart 3310 Printer

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