Question about Inter-Tel Axxess Corded Phone

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I have an Axxess by Inter-Tel phone system and I can not access the system administrator mail box # to get into the system.

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This is set up in the phone system programming as to what the mailbox is and the password. If you are not able to get in then you will need to call a technician.

Posted on Dec 08, 2008

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An Axxess Executive Digital Terminal: One of our


I am going to include a link to the administrator guide for you to download (its in pdf format). However here is what I found in the admin guide:

To change a password:
1. Access the voice mail administrator's mailbox and menu (see page 53).
2. Say "Mailbox Maintenance" or press to access the Mailbox/Group List Maintenance
option.
3. Say or enter the mailbox or extension ID to be accessed. You hear the Personal Options
Menu.
4. Say "Password" or press .
5. If you want a password, enter a new password using digits 0-9 (up to 12 digits) and
press when you are done.Voice mail plays back the password.
If you do not want to use a password, say "Skip" or press . Voice mail announces
that you have chosen not to have a password.
6. Say "Accept" or press to accept the password as entered, or say "Re-enter" or press
to erase and re-enter the password.
7. Hang up or press to return to the previous menu.

If this is not the right section then maybe one of these admin guides will help:

http://www.cmscomm.com/guides/axxesssAdministrator.pdf

http://pointz.com/pdfs/Axxess710AdminGuide.pdf

Hope it all goes well for you

Jul 22, 2011 | Inter-Tel Intertel Axxess Executive Phone,...

1 Answer

How do I change the display name on an Inter-Tel 8520 Axxess phone?


you have to login to the phone system and change it or if there is a phone with admin rights

Apr 19, 2011 | Inter-Tel Axxess Phone 5504400

1 Answer

Back door password for Inter-tel axxess phone system


it only accepts 8 digits so please try the first 8 digits of the password that the tech used.

May 14, 2009 | Inter-Tel Axxess Phone 5504400

1 Answer

Voice mail not working


When someone is calling my direct line, the phone never goes into my voicemail. How do I fix this?

Apr 17, 2009 | Inter-Tel Intertel Axxess 5204300 Basic...

1 Answer

Inter-tel axxess cabling


Possible loose connection in the telcom room or room jack. Try re-punching all the connections that relate to that phone and test again. No special cables needed for exec. phone, just a single pair as any other.

j

Dec 09, 2008 | Inter-Tel Axxess Corded Phone

1 Answer

Change initial message on Axxess PBX


By initial message, I assume you are talking about the auto attendant message heard when dialing your main line

To change the message:
1.  Dial the voice mail extension number, then press "*" when you hear the greeting.
2.  Enter the system administrator mailbox number and password.
3.  The system will tell you how full the hard drive is...press "9" to skip and enter the system menu.
4.  Press "3" for the custom recordings.
5.  Then press "1" to record or edit the messages.

You will need to know the recording number of the message you want to change.

Sep 08, 2008 | Inter-Tel Axxess Corded Phone

1 Answer

Problems with automated attendant on Axxess Inter-Tel Phone


When people call in they more than likely hit a Call Routing Application eventually. You would have to assign the greeting to the Day and/or Night greeting in order for it to play.

May 13, 2008 | Inter-Tel Axxess Corded Phone

1 Answer

Inter-tel Access


You definitely need to have a local phone installation company come in and help you with this. Axxess system setup and programming is extremely complicated for someone that has not worked with it and it requires specific software to make program changes. If you know the company that installed (or services) the system you should call them.

Nov 09, 2007 | Inter-Tel Axxess Corded Phone

1 Answer

Inter-Tel AXXESS T-1 settings


Inter-Tel Axxess uses programming software specific to the version of software in the phone system. So, you need to know what software the system uses. If you do not already have the programming software... it's a huge hassle. The software is only available to Inter-Tel distributors.

Sep 24, 2007 | Phones

3 Answers

Inter-Tel Axxess holding.


In System Timers there is a Hold timer and an Alternate Hold timer. The max that you can extend it to is 255 seconds. Please be advised that this is a system wide timer. If you are the only one that wants this then you should change your keyset to have the alternate hold timer and then extend it to 255. If you want this system wide then you should change the Hold timer and you should be good to go.

Jan 04, 2007 | Inter-Tel Axxess Corded Phone

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