Question about Ricoh Aficio AP3800C Laser Printer

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Savin SLP38C printer continues to get the error SC387.

The printer was getting this message from time to time, and powering off and back on would resolve it. Now the problem is solid and will not go away.

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Most likely, this will need a new Yellow developer unit.

Posted on Jul 09, 2009

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1 Answer

Waste toner is almost full on Savin C9020



The bottom left portion of the display gave the error message:
Waste Toner Bottle 1 Almost Full. Please call service.


They were still able to print, however this message would not go away.


To Fix:


Power down the printer using the normal shutdown method.


Open the top front door.

Remove the cover directly below the 4 toner cartridges.



8_30_2012_7_28_27_pm.jpg

The removable cover below the toner cartridges is actually the Waste Toner Bottle.


Bring this to the dumpster.



There is a round, clear-plastic tab on the underside of the "bottle". Remove this.


8_30_2012_7_29_09_pm.jpg


Shake the bottle around over the dumpster. Continue until all the toner has been removed.


Push the clear plastic tab back in place. Wipe off all toner residue before putting it back into the printer.


Put the waste toner bottle back into place. Power on the Savin. Confirm the message no longer appears and that users are able to print.

Feb 08, 2012 | Savin Office Equipment & Supplies

1 Answer

SC387 error code on Ricoh


SC387 Drum potential
error

Cause
· Uneven charge
· Worn drum
· Defective potential
sensor

Try the following
1. Clean the charge corona unit or replace the charge
corona wire and grid plate.
2. Reinstall the drum.
3. Replace the drum if necessary.
4. Replace the potential sensor.

Let me know if you need any more assistance

May 08, 2010 | Ricoh Aficio Colour 3006 Color Copier

1 Answer

Savin 8025 SC-546 error message


you have an over heat error. you need to test your thermistors, s and lamps for continuity.replace bad parts. then you need to go to service mode and reset the code

Jan 28, 2010 | Savin Office Equipment & Supplies

1 Answer

We have a CL7000 which comes up with error message SC375 & SC387. What does these relate to.


sc 375= Vt error [Yellow] (toner density sensor error)
sc 387=Development gamma error Yellow

it looks like there is a problem with your yellow development unit.
it may not set in properly or needs to be replaced.

Jan 15, 2010 | Ricoh Aficio CL7000 Laser Printer

1 Answer

AP3800c plastic guide that directs the paper through the roller out of the fusing unit broken can I get replacement


I'm not a repair tech, but I have a Savin SLP38c (which appears to be substantially the same as your Ricoh) with what sounds like the same problem I'm having. I'm under the impression the piece to which you're referring is the "transfer belt". It looks like a place called "Precision Roller" has the part:
http://www.precisionroller.com/belts-for-gestetner-dsc38u/details_36457.html

According to them the manufacturer's part number is: Mfr Part #: G0604021, G060-4021
Hopefully, that helps point you in the right direction.

(Now if we could just find a take-apart guide or something to get that part out... Please post if you have information about that. Thanks!)

Jan 05, 2010 | Ricoh Aficio AP3800C Laser Printer

1 Answer

Savin Copier 2020, IP 192.168.2.100 functional error SC672


yes a 672 is an address book error. do you have scanner feature on this machine?. it may be bad. you may need a tech to come remove the option. turn the machine on and use it as a copier. then reinstall the option and see if the error returns. it could be a static build up or the option is bad.

Dec 26, 2009 | Savin Office Equipment & Supplies

1 Answer

Savin printer showing E 54.What does this mean?


If it's actually a Savin 2575, then you're missing a digit in the error message; However, any Savin machine that gas an error of '54x' relates to a fuser problem, and it can only be reset in service mode after the problem is fixed.

Jul 14, 2009 | Savin 2575 Black and White Copier

2 Answers

Savin 4035Esp - Functional Problem Message with Code SC863


Hello sir; SC 863 means your copier hard drive not good,you need to replace one. can't repair.

May 15, 2009 | Ricoh Office Equipment & Supplies

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