Removing old packages and images

A) Open the file location and delete it.

i. Right click on the mail you want to delete.
ii. Select "Open File Location"
iii. It will open up the location which will have the mails
iv. Now you may delete it from here.B) Also run the Disc Clean Up Tool
Use Disc clean up to remove unwanted files:
1. Open Disk Cleanup by clicking the Start button, clicking All Programs, clicking Accessories, clicking System Tools, and then clicking Disk Cleanup.
2. In the Disk Cleanup Options dialog box, choose whether you want to clean up your own files only or all of the files on the computer. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
3. If the Disk Cleanup: Drive Selection dialog box appears, select the hard disk drive that you want to clean up, and then click OK.
4. Click the Disk Cleanup tab, and then select the check boxes for the files you want to delete.
5. When you finish selecting the files you want to delete, click OK, and then click Delete files to confirm the operation. Disk Cleanup proceeds to remove all unnecessary files from your computer.
Check the Link "Delete Files using Disk Cleanup"

Hi,

It happens if the upper and lower filters are corrupted. By removing both or anyone of the files will resolve the issue. To do so, please follow the below steps (Note: Please delete the excat entry in the steps below. If you do not find the entries ignore it. Do not delete any other files that will screwup your computer):
1. From the Windows Vista default Start menu, point to All Programs, Accessories, and then click Run.
2. In the Run dialog box, type: Regedit and Click OK.
3. In the User Account Control dialog box, click Continue.
4. In the Registry Editor window, locate and then click to select the following registry subkey: HKEY_LOCAL_MACHINE/System/CurrentControlSet/Control/Class/{4d36e965-e325-11ce-bfc1-08002be10318}
5. From the File menu, click Export.
6. In the File name dialog box, type: Savedkey, and then click Save.
7. Click the REG_MULTI_SZ data type UpperFilters file, and then from the Edit menu, click Delete. When you are prompted to confirm the deletion, click Yes.
8. Click the REG_MULTI_SZ data type LowerFilters file, and then from the Edit menu, click Delete. When you are prompted to confirm the deletion, click Yes.
9. In the Registry Editor window, from the File menu, click Exit.
10. Shut down Windows® and restart the computer

Thanks and regards,
Jitha

Are you sure you downloaded the correct version for your specific operating system?

Hi,

It happens if the upper and lower filters are corrupted. By removing both or anyone of the files will resolve the issue. To do so, please follow the below steps (Note: Please delete the excat entry in the steps below. If you do not find the entries ignore it. Do not delete any other files that will screwup your computer):

1. From the Windows Vista default Start menu, point to All Programs, Accessories, and then click Run.
2. In the Run dialog box, type: Regedit and Click OK.
3. In the User Account Control dialog box, click Continue.
4. In the Registry Editor window, locate and then click to select the following registry subkey: HKEY_LOCAL_MACHINE/System/CurrentControlSet/Control/Class/{4d36e965-e325-11ce-bfc1-08002be10318}
5. From the File menu, click Export.
6. In the File name dialog box, type: Savedkey, and then click Save.
7. Click the REG_MULTI_SZ data type UpperFilters file, and then from the Edit menu, click Delete. When you are prompted to confirm the deletion, click Yes.
8. Click the REG_MULTI_SZ data type LowerFilters file, and then from the Edit menu, click Delete. When you are prompted to confirm the deletion, click Yes.
9. In the Registry Editor window, from the File menu, click Exit.
10. Shut down Windows® and restart the compute

Thanks and regards,
Jitha

Hi,
It happens if the upper and lower filters are corrupted. By removing both or anyone of the files will resolve the issue. To do so, please follow the below steps (Note: Please delete the excat entry in the steps below. If you do not find the entries ignore it. Do not delete any other files that will screwup your computer):
1. From the Windows Vista default Start menu, point to All Programs, Accessories, and then click Run.
2. In the Run dialog box, type: Regedit and Click OK.
3. In the User Account Control dialog box, click Continue.
4. In the Registry Editor window, locate and then click to select the following registry subkey: HKEY_LOCAL_MACHINE/System/CurrentControlSet/Control/Class/{4d36e965-e325-11ce-bfc1-08002be10318}
5. From the File menu, click Export.
6. In the File name dialog box, type: Savedkey, and then click Save.
7. Click the REG_MULTI_SZ data type UpperFilters file, and then from the Edit menu, click Delete. When you are prompted to confirm the deletion, click Yes.
8. Click the REG_MULTI_SZ data type LowerFilters file, and then from the Edit menu, click Delete. When you are prompted to confirm the deletion, click Yes.
9. In the Registry Editor window, from the File menu, click Exit.
10. Shut down Windows® and restart the computer

Thanks and regards,
Jitha

Hi,

It happens if the upper and lower filters are corrupted. By removing both or anyone of the files will resolve the issue. To do so, please follow the below steps (Note: Please delete the excat entry in the steps below. If you do not find the entries ignore it. Do not delete any other files that will screwup your computer):

1. From the Windows Vista default Start menu, point to All Programs, Accessories, and then click Run.
2. In the Run dialog box, type: Regedit and Click OK.
3. In the User Account Control dialog box, click Continue.
4. In the Registry Editor window, locate and then click to select the following registry subkey: HKEY_LOCAL_MACHINE/System/CurrentControlSet/Control/Class/{4d36e965-e325-11ce-bfc1-08002be10318}
5. From the File menu, click Export.
6. In the File name dialog box, type: Savedkey, and then click Save.
7. Click the REG_MULTI_SZ data type UpperFilters file, and then from the Edit menu, click Delete. When you are prompted to confirm the deletion, click Yes.
8. Click the REG_MULTI_SZ data type LowerFilters file, and then from the Edit menu, click Delete. When you are prompted to confirm the deletion, click Yes.
9. In the Registry Editor window, from the File menu, click Exit.
10. Shut down Windows® and restart the computer

Thanks and regards,
Jitha

Hi,

It happens if the upper and lower filters are corrupted. By removing both or anyone of the files will resolve the issue. To do so, please follow the below steps (Note: Please delete the excat entry in the steps below. If you do not find the entries ignore it. Do not delete any other files that will screwup your computer):
1. From the Windows Vista default Start menu, point to All Programs, Accessories, and then click Run.
2. In the Run dialog box, type: Regedit and Click OK.
3. In the User Account Control dialog box, click Continue.
4. In the Registry Editor window, locate and then click to select the following registry subkey: HKEY_LOCAL_MACHINE/System/CurrentControlSet/Control/Class/{4d36e965-e325-11ce-bfc1-08002be10318}
5. From the File menu, click Export.
6. In the File name dialog box, type: Savedkey, and then click Save.
7. Click the REG_MULTI_SZ data type UpperFilters file, and then from the Edit menu, click Delete. When you are prompted to confirm the deletion, click Yes.
8. Click the REG_MULTI_SZ data type LowerFilters file, and then from the Edit menu, click Delete. When you are prompted to confirm the deletion, click Yes.
9. In the Registry Editor window, from the File menu, click Exit.
10. Shut down Windows® and restart the computer

thanks and regards

Anil.B.R

Hi,
It happens if the upper and lower filters are corrupted. By removing both or anyone of the files will resolve the issue. To do so, please follow the below steps (Note: Please delete the excat entry in the steps below. If you do not find the entries ignore it. Do not delete any other files that will screwup your computer):
1. From the Windows Vista default Start menu, point to All Programs, Accessories, and then click Run.
2. In the Run dialog box, type: Regedit and Click OK.
3. In the User Account Control dialog box, click Continue.
4. In the Registry Editor window, locate and then click to select the following registry subkey: HKEY_LOCAL_MACHINE/System/CurrentControlSet/Control/Class/{4d36e965-e325-11ce-bfc1-08002be10318}
5. From the File menu, click Export.
6. In the File name dialog box, type: Savedkey, and then click Save.
7. Click the REG_MULTI_SZ data type UpperFilters file, and then from the Edit menu, click Delete. When you are prompted to confirm the deletion, click Yes.
8. Click the REG_MULTI_SZ data type LowerFilters file, and then from the Edit menu, click Delete. When you are prompted to confirm the deletion, click Yes.
9. In the Registry Editor window, from the File menu, click Exit.
10. Shut down Windows® and restart the computer
Thanks and regards,
Anil

Hi,

It happens if the upper and lower filters are corrupted. By removing both or anyone of the files will resolve the issue. To do so, please follow the below steps (Note: Please delete the excat entry in the steps below. If you do not find the entries ignore it. Do not delete any other files that will screwup your computer):
1. From the Windows Vista default Start menu, point to All Programs, Accessories, and then click Run.
2. In the Run dialog box, type: Regedit and Click OK.
3. In the User Account Control dialog box, click Continue.
4. In the Registry Editor window, locate and then click to select the following registry subkey: HKEY_LOCAL_MACHINE/System/CurrentControlSet/Control/Class/{4d36e965-e325-11ce-bfc1-08002be10318}
5. From the File menu, click Export.
6. In the File name dialog box, type: Savedkey, and then click Save.
7. Click the REG_MULTI_SZ data type UpperFilters file, and then from the Edit menu, click Delete. When you are prompted to confirm the deletion, click Yes.
8. Click the REG_MULTI_SZ data type LowerFilters file, and then from the Edit menu, click Delete. When you are prompted to confirm the deletion, click Yes.
9. In the Registry Editor window, from the File menu, click Exit.
10. Shut down Windows® and restart the computer

Thanks and regards,
Jitha

YOU CAN PERFORM A FEW MORE STEPS
Manually delete cookie files in Internet Explorer 6 1. Exit Internet Explorer 6, and then exit any instances of Windows Explorer. 2. Click Start, click Run, type inetcpl.cpl, and then press ENTER. 3. On the General tab, click Delete Cookies in the Internet Properties dialog box, under Temporary Internet Files. 4. In the Delete Files dialog box, click to select the Delete all offline content check box, and then click OK.
RUN DISK CLEANUP
DELETE TEMP FILES
1. Click on Start and then Run.
2. In the text box in the Run window, type %Temp% and click OK. A folder full of files and other folders will appear.
3 All of the folders and files you see in this Temp folder are no longer being used by Windows XP and can safely be deleted.
4. To remove individual folders or files, hold down your Ctrl key while left-clicking on each item you want delete. Release the Ctrl key when you're finished.
5. To delete these items, hit your Delete key or choose File and then Delete from the menu.
6. Confirm that you want to delete the files by clicking Yes on the Confirm Multiple File Delete window that opens.
7. To remove everything inside the Temp folder, choose Edit and then Select All from the menu. 8. Now that all of the files and folders are selected, hit your Delete key or choose File and then Delete from the menu.
9. Confirm that you want to delete the files by clicking Yes on the Confirm Multiple File Delete window that opens. 10. After all of the files have been deleted
DELETE PREFETCH
1. Click on Start and then Run.
2. In the text box in the Run window, type “Prefetch” and click OK. A folder full of files and other folders will appear.
3 All of the folders and files you see in this Prefetch folder , Remove them.
4. To remove individual folders or files, hold down your Ctrl key while left-clicking on each item you want delete. Release the Ctrl key when you're finished.
5. To delete these items, hit your Delete key or choose File and then Delete from the menu.
6. Confirm that you want to delete the files by clicking Yes on the Confirm Multiple File Delete window that opens.
7. To remove everything inside the Temp folder, choose Edit and then Select All from the menu. 8. Now that all of the files and folders are selected, hit your Delete key or choose File and then Delete from the menu.
9. Confirm that you want to delete the files by clicking Yes on the Confirm Multiple File Delete window that opens. 10. After all of the files have been deleted you can close the window and empty your Recycle Bin, permanently removing the files from your PC.
Note: If you are unable to clean up the Prefetch files follow these steps to remove the Prefetcher from the registry residual
Download Revo Uninstaller: http://www.revouninstaller.com/download/revosetup.exe
AND REMOVE UNWANTED PROGRAMS
DOWNLOAD CCLEANER CCleaner can be downloaded from http://www.ccleaner.com/ AND RUN IT
CREATE A NEW USER ACCOUNT