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Eurovox Max 2008 wont turn off standby

The box I have wont turn off standby. It shows on the front display the red standby light and two green dots in the centre of the channel display. I have tried the master reset button but this has'nt done anything.

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  • graemej32000 Dec 09, 2008

    With the box being on standby it will not install any new software.

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This box needs to be j tagged.. You can buy this equipment online for around £15.

Posted on Jul 17, 2009

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Have you unplugged it from the wall?....if you have than I suggest that you install new software on it.
go to www.bigmaq.co.uk and download the tool bar, than go to files and fixex select your eurovox from the list and download software and install it onto your box.

Regards

Posted on Dec 08, 2008

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Dear Sir/Madam,



Thank you for contacting Top Up TV.



Please note that we are currently aware of an issue affecting some Thomson DTi6300 boxes.

If your DTR will not come out of standby and is not responding to your remote control, please try the following procedures.


Step 1: Power cycle
First of all, remove the power to the box and wait 20 seconds before restoring power.
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Step 2: Front Panel Reset

Note: This procedure will unfortunately cause you to lose all of the recordings that you have stored on the box. You will need to be able access the back of the DTR and the front panel buttons

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We apologise for any inconvenience caused. Our Customer Services department can also be contacted on 08444 159 159. However, please note that we are currently experiencing high call volumes and so may not be able to answer your call as quickly as we would like.

Kind Regards,
Richard

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