Envision 19" Widescreen Flat-Panel TFT-LCD Monitor
Problem for Envision 19" Widescreen Flat-Panel TFT-LCD Monitor

The blue light is blinking and the monitor is black




By william_stid on Dec 08, 2008

" "
the on light is blinking but the monitor will stays black

Same Problem

Jan 02, 2009

-   I have the same problem and I just keep turning the off/on switch off and on until the screen finally comes on. I don't know what else to do.♠♠ -   jwalkbu

Best Solution

posted on Apr 22, 2009
Very Helpful)

ginko

Rank: Guru  Computer Hardware  Expert
Rating: 89%, 5267 votes
The monitor is probably on protection.

To start unplug monitor from power and from computer and test computer with different monitor to find out if it is monitor or computer fault.

If it is computer fault and no video signal , then test:

  • Video cable.
  • Video adapter on PC (sometimes integrated on motherboard)
  • Motherboard.

If it is monitor fault , then the monitor is on protection.

When on protection you keep having a flashing led on front of the monitor , and monitor turning off by itself after a while, that indicates a fault condition.

The flashing light indicates a diagnostic state called protection.
When the Monitor goes on protection there are only two possible causes.

1The internal circuits are jammed because of electrostatic charges accumulating on capacitors, or because of a wrong voltage read by the main chip on your monitor controller board. this started the protection circuit.

2 The protection circuit detected a wrong voltage or a broken contact, identified an internal fault and kicked in , starting the flashing light.


If you are in situation one, then the monitor will reset just unplugging power cord for one or two hours,sometimes even minutes.

If you are in situation 2 , then there is an internal fault.

Common faults that can occurr are a blown capacitor on power board, faulty inverter board, faulty input board, or a fault on LCD Digital Controller board.

Check also the video cable or any external connection cable, if the cable is shorting, or the connector is bad, you can get same flashing statebecause of the video cable.

Try moving the video cable, and if the cable is not built in, then also try a replacement cable.

If under warranty contact the manufacturer ringing the number on the user manual

If you want to repair at your own expenses, just locate any good qualified repairer.

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Solution #2

posted on May 22, 2009
Not Rated)

stoneheaded

Rank: Guru 
Rating: 90%, 627 votes
You can call these telephone numbers for customer support. Customer Service : 1-888-838-6388. Parts : 1-800-343-5777. Their customer support website is www.envisiondisplay.com. You are having a problem with the main control board malfunctioning. Go to the website or call them for help with your problem. I hope this information helps you with your problem.
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