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Most of these unit are controlled with a millivolt signal that is generated from the thermopile.
We see this often at the beginning of the year.
Remove the wires from you wall switch and clean them so you have new metal showing and tighten them back to the wall switch.
With your gas valve in the on position try the switch.
If this doe not work do the same thing to the wires on the gas valve where they hook to the TP/TH connecting and the Th connection.
More information can be found at www.allpartsinc.com
First clean out pilot light with can of air , or blow down it with a tude. Then brush electrode clean with a clean paint brush ,chech to see if electrode is in the right postion to light the gas not too far away and the spark is strong , Clean thermopile head if fitted, then check thermocuople /thermopile connections are tight . see if this helps .
If the pilots are lit and holding, the problem is not with the thermopiles, Did you turn the gas control knob from the PILOT position to the ON position. If not, that's the problem.Sanding the Thermopiles will serve no purpose, sine the pilots are lit and holding. When a Thermopile fails, it fails without any warning. In this particular case, you may need to recheck the batteries in the handheld remotes and the receiver boxes in the fireplace's control compartment. Make sure they are all the batteries are facing the proper direction and that all are strong. If I recall correctly, there should be 6 batteries total for each remote control. 2-in the handheld and 4-in the receiver box.
If you can continue to have a problem with this, please get back to me and include the Model Number for each fireplace, if they aren't identical.
Hope this helped you and thanks for choosing FixYa.
It could be several things: Is the Control Knob turned from Pilot to ON? If that is the case, wait a few minutes after turning it to ON. That will allow the Thermopile to heat up sufficiently. Be sure the flame is touching the Thermopile. If everything looks correct turn up your Thermostat to higher than the ambient room temperature and see if the burners light. Remember to turn your Wall Thermostat down to the lowest temperature setting before turning the knob from Pilot to ON.
FYI - That Wall Furnace does not have a Thermocouple. It uses a Thermopile instead to generate millivolts of electricity to open the gas valve and maintain the pilot flame.
If it is the Thermopile, you can order it directly from Empire Comfort Systems, as well as download your Owners Manual at www.empirecomfort.com
I'm not sure about that brand, but I finally figured out how to turn the one in the house I just moved into. The only visible control if you have not accessed the fireplace controls before is the switch on the wall. The wall switch is strictly an on off switch, but it only works if the pilot light is already lit, and the pilot light will not go out by turning off the wall switch. To access the controls, first pull out the vent covers, they are simply held in place with pressure buttons on each end. Behind the lower vent are the controls for the pilot light and fire intensity, mine also contained a metal plate with the instructions printed on it. Open the glass door by opening the four latches, two on top and two on bottom, and then swinging it out on its hinge. You will find the gas spout for the pilot light hidden between the logs. Turn on the main gas line by turning the straight edge of the red handle parallel with the gas line. Turn the gas control to pilot, by pushing in and turning, and then push in all the way to start gas flowing. I like to have a match already lit next to the valve when I start the gas. After the pilot light has been on for about 60 seconds let go of the button and it will return to its normal position. Then turn the control to on and turn on the wall switch, the main burners should start lighting. Close the glass and put the vent covers back in place and your ready to enjoy the fireplace :)
It sounds like the Ignition Control Module went out, as I've heard the vibrating noise you speak of just before the module "dies." You most likely have the gray Robertshaw control module box located under the fireplace connecting the power to the gas valve. You will need to have a Certified Gas Fireplace Specialist look into this issue and replace, if necessary.
You may have a few sensors, one may be a thermopile that energizes the pilot. It is a very thin but long bulb located in the pilot flame. Then you may have something called a thermopile which is also located in the pilot flame that energizes the main gas valve. It is a larger diameter bulb and will have metal wrapped wireg going to the gas valve. If the pilot stays on but the flame goes out under the logs, change your thermopile and look for a bad connection at the gas valve or switch. If both the main burner and the pilot goes out you may have a gas valve problem or a plugged vent pipe. If the flame just disappears it is most likely a gas valve. If the flame changes colors and lifts from the burner, that is a sign of a plugged vent. Good luck.
Yes, hopefully changing the thermocouple (skinny sensor) or thermopile(fat sensor) would do the trick. Start with these fairly inexpensive repairs first. Unfortunately if the honeywell valve is bad a new one can be expensive. Also it is hard to order parts from Majestic, they just went bankrupt, not to long ago and Martin is taking them over. You might look for your valves model# and check online for other suppliers of that model# or ask for a compatible Direct Vent gas valve that's not as problematic. (eBay and HVAC dealers, etc.) FYI: You said it's been about 5 years, you might decide it's less of a hassle to have new gas fireplace installed. Martin and Empire are probably two of the best, with 5 year parts and labor warrantys. Hope you find some success in your endeavor.
I have a Model 792864B. Before you attempt to light the pilot light - make sure that any wall control switch or remote control for the fireplace is in the off position. Locate the gas supply line. There should be a gas supply valve to turn on the gas supply. The valve is usually painted a different color than the supply line like blue, green or yellow. Open the valve by pivoting the handle to be parallel to the gas line, usually counter-clockwise. When it is closed it is at a 90 degree angle from the supply line. Locate the pilot light assembly - this is the pilot light. There should also be a red or black ignitor button and a black or green valve control knob with the words "on" "off" and "pilot" on it. It may be located inside a black box, mine is marked heatolator, that has a lift off top. Lift off the top of the box. Push in the valve control knob and turn it until the word "pilot" is in line with the arrow (my arrow is red) or indicator line. While pressing and holding in the valve control knob - it presses in about 1/4", press the red or black ignitor button repeatedly (once per second) until the pilot ignites. Once the pilot is lit, continue to hold the valve knob in for about 30 seconds and then slowly release. The pilot should remain lit. If it remains lit, press in and turn the valve control knob to the "on" position. The on/off wall or remote control switch should now light your fireplace. If the pilot doesn't ignite, turn off gas supply valve, wait about 5 minutes and try it again.