Question about Kenmore Elite HE4 Electric Dryer

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Kenmore Elite 7.0 cu. ft. HE5 Electric Dryer Model 87091602

The dryer spins but will not heat?

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4 Suggested Answers

  • 410 Answers

SOURCE: I have a Kenmore elite HE5 electric dryer. The timer stops

I am not a repair professional. I am a 78 year old man who has been making his own repairs for about 50 years. So the washer or dryer ID doesn't mean much to me. I came to fixya looking for a schematic for an really old AM/FM radio and found that more than 4,700 people were asking for help with a washer repair. I recently had a washer repair of my own and at that time I found an excellent video which showed me how to take my machine apart. This video made it possible for me to do my own repair. If you are repairing a dryer or a front load washer I suggest you
go to www.applianceaid.com where they have very good step by step trouble shooting and repair information on both washers and dryers as well as other appliances. If you have a direct drive top load washer and need help taking it apart this video is an early christmas present. I was so impressed with it that when I saw all these people needing help, I wanted to tell them about it. If you look at the back of your washer and the panel is solid (no small inspection plate to remove which would indicate you have a v-belt drive) chances are you have a direct drive and this video is just what you need. You can see it at www.acmehowto.com You will probably still need help in determining what the trouble is and how to fix it. After viewing the video or if you have a v-belt drive rather than a direct drive, I suggest you go to www.applianceaid.com where they have very good
trouble shooting and repair nformation on most
washers and dryers. I think you'll find what you need
there. Don't worry about the timer, they hardly ever
go bad. Good luck with it. If I have helped you, please rate my advice on fixya.

Posted on Nov 30, 2009

blueextc3221
  • 15935 Answers

SOURCE: My Dryer Kenmore Elite HE5 show the Code F70...

The F70 and F71 error codes on this model of washer indicates a communication problem between the user interface control board and the central control unit (main control board). These error codes can sometimes be caused by a power surge or glitch through the electrical lines. Try unplugging the washer to completely disconnect electrical power. Wait 1 minute and then plug the washer back in to the see if the fault code clears. If it does, then the washer may work normally.

If the code reappears, then you could have a wire harness connection problem, a failed user interface control board or a failed central control unit. I recommend calling a service technician to properly diagnose and repair this type of problem so that the correct component can be replaced.


Be sure your unit is plugged into a 3 prong grounded outlet as well.


F71 is a "heatbeat failure" which means that your front interface control board is shorted and will need to be replaced. it's actually fairly easy to replace and can definitely be done by yourself. To access the part, just pull the unit forward and remove the 3 screws coming in from the back of the top panel. Remove the top panel by pulling it back, up, and off. Then remove all the screws going into the top of the control panel. Remove the dispenser drawer and remove the screws coming in through the dispenser. Remove the screws coming from the inside of the dryer going forward into the control panel, then remove the control panel (it's just clipped in on the bottom. After that you can disconnect the wire harnesses to the front interface control board and replace that part.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.
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Posted on Sep 28, 2010

blueextc3221
  • 15935 Answers

SOURCE: HE5 Electric Dryer: i have a kenmore elite smartheat dryer, but when i...

It appears your timer/main controller/CCU has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question!!!!!

Posted on Sep 30, 2010

hunter19_46m
  • 7482 Answers

SOURCE: Kenmore Elite 7.0 cu. ft. HE4 Super Capacity Plus

Your drum rollers is in need of lubrication.
You can lube them with a high quality machine oil like 3inOne oil.
Please rate me

Posted on Dec 28, 2010

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