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Lexmark z2490 putin new cartridge's, and error message ink cartridge not supported.

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  • pcbackof Jan 06, 2009

    when i tried to install the cartridge from the printer utility, it came up as invalid.

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  • 12 Answers

SOURCE: Filled cartridges for a Lexmark Z2490 printer

I have a LexmarkZ2300 and it did the same thing to me. What I did was unistall the printer and then re-install it again, yes it is time consuming but hey it worked for me.

Posted on Apr 11, 2009

  • 157 Answers

SOURCE: Lexmark Z2490 - printer cartridge not supported

Take them out and put them back in, make sure there is no sticker on them that should be removed before installation.
What are the cartridge model numbers?

Posted on Jun 18, 2009

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1 Answer

Error message: black cartridge unsupported


Make sure that your printer firmware is updated. Please visit the Lexmark website to download and install the Lexmark Firmware Update. Select your corresponding model to start the download.
Should the error message continue to display after successfully updating your printer, try to re-seat your black cartridge in the printer.
If that doesn't help, please contact Lexmark Technical Support Center for further assistance. Thanks.

Jan 10, 2012 | Lexmark Office Equipment & Supplies

1 Answer

I have inserted a new black ink cartridge (34) and get an error message 'left cartridge missing, insert black or colour photo cartridge' have peeled label off and reinserted several times but still...


Make sure you are inserting a genuine Lexmark cartridge. Try to insert a different known working cartridge, maybe your old black cartridge, to determine if your new cartridge is faulty. If inserting your old black cartridge gives you a message saying "very low ink" or something to that effect, then most probably there's something wrong with the new black cartridge. Have it replaced with a new one from the store where you bought it from. You may also contact Lexmark Technical Support Center for assistance.

Aug 12, 2011 | Lexmark X8350 All-In-One InkJet Printer

1 Answer

Lexmark 6170 Cartridge Error 50C How to resolve?


"Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Apr 17, 2010 | Lexmark X6170 All-In-One InkJet Printer

2 Answers

Installed a new Lexmark ink cart and got an incorrect message


take out the cartridge , turn off your printer and take out all the cables behind your printer and wait for 5 minutes and put everything back in.. if the same error shows.. im sorry but your printer needs to be replaced.

Aug 15, 2009 | Lexmark X2500 All-In-One InkJet Printer

1 Answer

Lexmark Z2490 - printer cartridge not supported


Take them out and put them back in, make sure there is no sticker on them that should be removed before installation.
What are the cartridge model numbers?

Jun 18, 2009 | Lexmark P4350 All-In-One InkJet Printer

1 Answer

Error:2200


“Lexmark does not support the refilling of its ink cartridges. Refilling the ink cartridges can cause them to leak, thus clogging or even damaging the print head. Any damage to your printer caused by refilled ink cartridges may not be covered under warranty”. Please use genuine Lexmark cartridges for best results.

May 13, 2009 | Lexmark X7170 All-In-One InkJet Printer

1 Answer

Filled cartridges for a Lexmark Z2490 printer


I have a LexmarkZ2300 and it did the same thing to me. What I did was unistall the printer and then re-install it again, yes it is time consuming but hey it worked for me.

Apr 11, 2009 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

INK CARTRIDGE


http://support.lexmark.com/perl/support/support.cgi?ccs=229:1:0:439:0:0&docid=ENUS21870
it is a known issue.  Try cleaning the contacts with alcohol and qtips on both the printer and the printer cartridge.  If that doesn't work, it may be a faulty ink cartridge or a faulty carrier.

Feb 22, 2009 | Lexmark X7170 All-In-One InkJet Printer

1 Answer

Lexmark x2500 printer ink cartridge


OMG! The cartridges are so expensive. I've tried to refill the cartridge myself and it put up an error message too. The only thing i did was splurge and bought a new cartridge!! Sorry.

Jan 20, 2009 | Lexmark X2500 All-In-One Printer

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