Hi could you please tell mw where I could buy ceramic support rods for my 'Cannon Live' Gas fire as the ones have got are broken. I also need some new coal for it. My e-mail address is mary.garnett@stockport.nhs.uk Thanks Mary ary

Go to the wed site I Think stoves own cannon you should be able to your make of fire and down load a manual show how to replace your coals

Hi,
The thermocouple is bad and needs to be replaced...
The thermocouple is the copper rod that sticks up into the pilot flame and then screws into the gas valve...
they are sold by lentgh so you need to measure the old one when you go to buy a replacement...

heatman101

Have you had problems lighting it?
Any sootng?

Jump the two wires going to the thermostat, if it starts , you have either a bad thermostat or a broken thermostat wire. If it does not fire up, you will need to check for 24 volts AC going to the gas valve from the transformer. If you have voltage, you have a gas valve issue. If no voltage, check for a limit switch that may have overheated with an Ohm meter. If they all test good, replace the transformer.

Hi, If you have a furnace only that is inside you're home, does it have a circuit board that is flashing and a error chart telling you that you have a ignition failure? No, this would not have anything to do with the storm, just bad timing. Ignition failure depending on what kind of gas furnace you have and the type of ignition it has on it. It may have the ignition circuit board as I think you may, or a module box that fires the ignitor. I am sure it is auto-Ignition. You may try and go to the power supply or if the unit has a 120 volt plug on it, you can try and unplug it for awhile and see if it may reset. This would be about the only thing you could do at this point. Kill power for about 5 minutes and try this. Can you tell me if you have a led light that was flashing, and you removed the panel and found the error code chart that tells you what componant has failed? I would really like to know that you took these steps. When the ignition has a problem, it could be the glow plug or (HSI) Hot surface ignitor. They glow instead of having a flame to ignite the gas pilot. If they crack or a piece breaks off, that will be the problem. Some are 24 volts, but most are 120 Volts AC. Also you could have a automatic ignition that clicks like a stove to light the pilot. It has a ceramic rod with a metal tip in the flame that gets hot and signals the gas valve to open. This one has no leds but a module box, White Rodgers which is white in color, or a Johnston control that is blue. Some are Gray in color. If they fail, they will need to be replaced. Look it over, and see if there is a flame roll out switch which is located very near the burners that may have tripped due to wind from this storm. It is on one of the sides of the burners and can be reset. Do the power check first. Please let me know what happens either way, please as I would like to no. Good Luck and Sincerely,
Shastalaker7

yes go to ths link, took me ages to find but when i put in hte serial number it can straight up, but can you tell me where to buy the replacement coals? heres your link:
http://www.rinnaisales.co.nz/tradesmart/rinnai2/pdfs/installations/190.pdf

hi...no nid to replace the ceramic top,coz it is very expensive compare to buy a new one.the price of the glass ceramic top is mostly half or 3/4 of the actual price of the new one.much beter to buy an new one,get an new & the warranty but the glass is not covered in waranty for all brand.

This most likely has a "Glow Rod" type of igniter for the gas, along with a photosensitive glow/flame detector. Most glow rods are ceramic with an electrically conductive coating that makes them a resistive element. They will last until the ceramic breaks. Be careful with it, if it's not broken, it is very fragile, and so is the replacement.

broke one of the logs from a cannon flame 5 mahogany gas fire..where can I get a replacement please

You have to remove the front. It is at the bottom left. It is a ceramic glow coil and if bad will usually be broken or have a visible crack. An appliance store or furnace repair place will have it in stock. (It is also used on some furnaces and ovens) Bring the old one with you and the model and serial # of the dryer. You may buy a generic one and cut the plug off your old one if it is different. (Be sure to use ceramic wire nuts, not tape or plastic) The metal holder usually can be pried off too. The generic ones are usually around $15 - 20.