Question about Sebo Air Belt C3.1 Bagged Canister Vacuum

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Sebo K 3 Vacuum

The self winding cord on this vacuum will not retract. How can I fix it? Also is it possible to order parts for this vacuum online? Thanks for any help you can give me. TerryS

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Re: Sebo K 3 Vacuum

I had a problem with my K1 Komfort model which sounds similar to this. I initially thought the cord was too short but the machine wouldn't give out anymore and retracting was difficult. A Sebo engineer/helpline told me to pull roughly on the cord, of which I did and was rewarded with 2 metres more than what I thought I didnt have! So, perhaps if your machine isn't retracting properly, give the cord a rough pull with gloves on, or a strong grip - the cables on the K series are notorious for stopping up. Afterwards wipe the entire cord down with furniture polish; it will retract much more quickly.

Posted on Dec 29, 2007

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Cord will not retract in the Sebo C3.1

You can hope that the retractor spring has not broken. If you can open the cover you will see it at the back. The spring is a long flat wire wrapped around the center. You can pick the entire unit up and wind the wire until tight and then reinsert the unit being sure to slip the square into the slots on both sides. Do not let the wire unwind until it is safely in the slot. Replace cover. If the wire is broken go to the have lots of parts. order a new one and install in the same manner above

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Sebo Vacuum runs intermittently and keeps cutting out and restarting

There could be numerous reasons for this. What I would try in this order to help troubleshoot is this:

1. If you wiggle the power cord near where it inserts into the vacuum cleaner itself, does the vacuum turn on and off constantly? If so, you have a damaged cord or loose connections that need to be fixed.
2. Has the bag been emptied, and if the vacuum has a filter element, has this been cleaned? Vacuums may cutout if they get too hot. A vacuum can overheat if either the bag is full, the filter is blocked, or there are other obstructions to airflow, which cause the motor to work harder and draw more voltage, resulting in more heat. It may have a thermal cutoff which is tripping constantly. Solution is to ensure bag is not full, or less than 3/4 full, any air filters are cleaned and check for any other obstructions in the air flow paths.
3. Ensure the power supply is adequate for the vacuum. Try running it without long extension cords if you have been using those.
4. Check and clean the switch. Sticky or dust contacts on switches can cause variable cycling (cutting out and restarting).

Hope that helps!

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The lead on our machine is becoming frayed - is it possible to replace the lead and if so, how is it achieved? John Tuffley

If you are refering to the Electrical Power Cord? Yes, this can be easily replaced or repaired.
Depending upon where the cord is damaged, you can either cut it a little shorter and install a replacement electrical plug end (available at any electrical parts store (Lowes, Home Depot, Radio Shack, etc) for about $2.50.
Or if the cord is damaged near the vacuum, you can purchase another cord or even make up one yourself how ever long you want it within reason.

Jun 15, 2010 | Sebo Automatic X1 Bagged Upright Vacuum

1 Answer

Sebo Automatic X1 Stopped. Yesterday my Sebo stopped working. I know this can happen if it gets blocked and overheated so I checked for blockages, none. And left it too cool down. Tried it again but it was...


Ok, thanks for the clarification. Even though the cord doesn't have any external damage, it's still very possible that it has gone bad. When a Sebo upright doesn't even start, this can mean one of several things. The parts that could go bad that would cause the machine not to turn on would be the cord (most common on a Sebo), the on/off switch, the PC board that's on top of the motor, or the actual motor. In the 7 years that I've been selling Sebo, I have only changed out one PC board, and I've never had to replace a single motor on a Sebo yet. I have had to replace several cords over the years, some showing external damage, others didn't show any damage.

The cord and the switch are going to be the easiest parts to test, and also happen to be the most common, so this is a great place to start.

Here's how you can test the switch and the cord on the vacuum cleaner. You'll need to have a simply Electrical tester that will test if current is going through the cord. Here's a link to a similar one that is very inexpensive that I used in this repair solution:

Step 1. Unwrap the electrical cord from the vacuum cleaner, and set the entire cord aside. Also remove the on-board wand that rests directly behind the bag housing. After the wand has been taken out, you should see on the left side of the vacuum where the handle goes into the body of the vacuum a little gray lever (my picture this lever is yellow as I only had a Sebo X5 on the floor, but the repair is identical). This is what the lever looks like:

Step 2. As you'll see if you look closely, the lever says "closed". Turn the lever towards the front of the vacuum so the lever reads "open".

Step 3. Once the lever is moved to open, lift straight up on the entire handle assembly to remove it from the vacuum cleaner.

Step 4. Once you have the handle assembly out of the vacuum cleaner, turn the handle upside down. You'll be able to see two small metal electrical terminals that connect into the base of the vacuum where the handle meets the vacuum cleaner. Make sure that both terminals are visible. I have seen a few Sebo's where the handle has come loose, and these terminals no longer make connection to the rest of the vacuum, causing the vacuum not to turn on. You can re-attach the handle into the vacuum cleaner, turn the lever on the side from open back to closed, and test the vacuum to see if it comes on.

Step 5. If the vacuum failed to come on after reinstalling the handle, take the handle back out of the vacuum. Put one of the wires from your electrical tester into each terminal in the bottom of the handle assembly. Make sure that the tester is actually making contact with the metal terminals. It should look like this:

Step 6. With each of the electrical tester wires pushed down into the handle and making sure they are making contact, plug the cord into a standard wall outlet. If current is present, the electrical tester will light up. If not light comes on, try flipping the on/off switch and see if this has an effect on if the tester lights up or not:

As you can see in the picture above, the cord and switch on this vacuum are good. If your tester lights up when you put it into the handle, then this means that your cord and switch are good. This means that either your motor, or PC board have gone bad.

If the tester signals that you don't have any power at the bottom of the handle, then this means that either your switch or your cord is bad.

If you will please let me know the results of the electrical test here on the bottom of the handle, I will then go into the next steps of the repair, and explain how to open up the machine and either replace the cord / switch, or if you did have power here, the pc board or the motor.

Please just use the clarification request form that you used last time. I hope this was helpful in diagnosing your machine. If this helped you, please be kind and rate the repair as helpful by clicking the thumbs up icons in the top of the repair.

I look forward to helping you fix your Sebo.

Chris J.

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1 Answer

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