Question about Creative Labs ZEN Vision:M Digital Media Player
My Zen froze recently in the middle of playing a song, i let the battery charge run down completely, used a paperclip to reset the button and it still will not work. When i try to charge it the only thing that happens is that the blue light at the on switch flashes on/off, nothing comes up on the screen. Also, when connected to the PC it is not being detected. Can anyone offer a solution please? It was but greatly appreciated. Thanks
You might just have to completely reformat and reset the OS/Firmware your player. Note: THIS WILL REMOVE ALL SONGS/VIDEOS/PICTURES FROM THE DEVICE! To reformat: 1. Hold the power switch in the ON position 2. Insert a paper clip into the RESET hole. 3. Continue holding the power switch ON until the Creative logo appears. 4. Select Format All from the Recovery Mode menu. 5. Select Reboot To reset the OS/Firmware: 1. Go to http://us.creative.com/support/downloads/ 2. Under Select Your Product select MP3 Players > ZEN > Zen Vision: M (either 30GB or 60GB model depending on what you have) 3. Select your operating system and Firmware from the File Type drop down box 4. Download the file from the next page to your Desktop 5. Agree to the stupid EULA and download the file 6. Connect the player to the computer 7. Once the player is recognized, run the .exe file 7. Follow the on-screen instructions If you are still having problems, or any of the above does not work as planned, let me know.
Posted on Jul 27, 2007
If you want to avoid reformatting the hard drive altogether, what you can do is buy a wall charger for it. Amazon has some great ones that I had to use when I had this problem: http://www.amazon.com/Creative-Zen-Vision-Travel-Charger/dp/B000GWLL0K/ref=pd_bbs_sr_2/105-1441709-3982806?ie=UTF8&s=electronics&qid=1185510764&sr=8-2 or http://amazon.com/Travel-Charger-Creative-Touch-Vision/dp/B000H19KC6/ref=pd_ys_qtk_rvi_img/105-1441709-3982806?pf_rd_m=ATVPDKIKX0DER&pf_rd_s=center-1&pf_rd_r=0MPX30WKBZN0VC1SMR0X&pf_rd_t=1501&pf_rd_p=186411901&pf_rd_i=home Seriously, I was livid about it, but it powered on immediately when I used the wall charger. Hope it works for you too. :)
Posted on Jul 27, 2007
If it makes a pining noise inside then it is possible that the hard drive has died. Also You can take the battery out, Hold the on switch to the on position, put the battery back in - and the recovery screen will show up... THere are a number of things you can try there including reformatting the drive...
Posted on Mar 16, 2007
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Aug 23, 2010 | Creative Labs Zen Touch MP3 Player
Mar 11, 2009 | Creative Labs Zen Digital Media Player
Feb 14, 2009 | Samsung Yepp YP-T7JZ MP3 Player
Dec 30, 2008 | Creative Labs Creative Technology Zen MP3...
Feb 07, 2008 | Creative Labs ZEN Vision:M Digital Media...
Jan 15, 2008 | Creative Labs ZEN Vision:M Digital Media...
May 16, 2007 | Creative Labs ZEN Vision:M Digital Media...
Mar 03, 2007 | Creative Labs Zen Touch MP3 Player
Dec 16, 2006 | Creative Labs ZEN SLEEK MP3 Player
164 people viewed this question
Usually answered in minutes!
Level 2 Expert
Level 3 Expert
Level 3 Expert
Step 2: Please assign your manual to a product: