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Need to get a cd to be have all laptops compatible with our Benq

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Plz help to get my scanner work.............. BENQ 5000B Scanner For Windows 7 32-bit


Hi ,
You need to use the install cd that came with your unit but probably it won't run under Windows 7 .
The only work around possible is to install a virtual version of Windows XP on your drive : http://windows.microsoft.com/en-us/windows7/install-and-use-windows-xp-mode-in-windows-7
Wish you good luck , otherwise you will need to purchase a compatible unit .
Regards .

Dec 14, 2014 | BenQ Office Equipment & Supplies

2 Answers

My laptop is BenQ Joybook A53. After installing Windows 7, 1st day I faced sound problem in my laptop. But the next day, I found that there is no sound device in my laptop. I tried several times to install...


Hi Tazul

BENQ A53 AUDIO DEVICE/DRIVER INCOMPATIBILTY WITH WINDOWS 7

Please look at the following official BenQ Support and Driver Downloads website:

http://www.benq.com.au/page/?pageid=4&plid=18&pid=1359&s=1

As you can see clearly, the manufacturer of your laptop intended and designed it for use with only Windows XP and Windows Vista, not Windows 7.

Windows 7 can be misleading because it contains a huge built-in database of various device drivers, which can easily make it seem as if it is compatible with computers that it is not actually designed for. If all the other devices on your notebook seem fine apart from the Sound Device, it would appear as if this is what has happened to you. The Driver CD you tried is unlikely to be compatible with Windows 7.

Any website claiming to have downloads available of Windows 7 Audio Drivers for your notebook, are almost certainly of the type (Bait and Switch) that attract you only for you to discover that no such driver exists on their download database. They do this to win business from their competitors. Their aim is that you will buy something else from them instead.

I seriously doubt that any Windows 7 driver exists for the Audio Chip in your notebook.

You are really faced with two choices.

If you want to use the notebook's own Audio Chip, then you will almost certainly have to install Windows Vista or Windows XP and forget about Windows 7.

If you are determined to continue using Windows 7 and you are certain that all other devices and their respective drivers are installed and functioning correctly except the Audio Device, then you can buy a small, very expensive External Sound Device for Notebooks, Laptops and Netbooks that you must pre-confirm with the supplier, befor purchase, to be guaranteed to be Windows 7 compatible. See here for some examples:

http://www.amazon.com/s/ref=nb_sb_noss?url=search-alias%3Daps&field-keywords=external+usb+laptop+soundcard&x=9&y=20

I hope this helps.

If this Answer goes some way towards helping to resolve your Query, Problem or Fault, please take the time to Rate it. Doing so helps Solution Providers, like me, better understand the needs and the point of view of Askers, like you, and guides us in exploring the best ways to provide the most comprehensive, useful and high quality Responses and Solutions we can. If you need further help, please do not hesitate to post another Question or add a Comment to this Question.
Thanks for using FixYa.

Oct 09, 2011 | BenQ Joybook A53 Notebook

1 Answer

My new Dell laptop won't accept my old BenQ flatbed scanner Model no. 6678-9BU.


Many scanners are not compatible with new windows versions, probably the scanner does not work on Vista.
You need to find, download and install the driver for your scanner, if you have the original disk, try using athe disk.

Here is direct link to download . Register with the website first(Create a new account), then download from here:6678 driver (Benq)


If the disk does not install, or you find no drivers, that means the scanner is not compatible with your new system.

Oct 10, 2008 | BenQ Office Equipment & Supplies

3 Answers

Benq scanner 5000 and lost its Software CD


Dear sir
I have benq scanner 5000 and lost its Software CD would you kindly
guide me from which website I can free download software/driver for my
scanner.

Thanks and regards,
Nasir Abbas

Jul 22, 2008 | BenQ Scan to Web 5000U Flatbed Scanner

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