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My computer is frozen and the monitor will not come on...i can not turn it on or off...but all the lights are on on the keyboard....what do i do?

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Hello,

unplug the computer from the wall outlet and then open the casing and try to refix the video card if it add on and the memory card. clean it at fix and then try to turn on.

hope this will resolve the issue.

or tell me what happen after testing.

melnavz

Posted on Dec 08, 2008

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Computer is asleep If your computer monitor was on and you stepped away from the computer and upon returning it was black it's likely that the computer is asleep. Try moving your mouse, clicking the mouse buttons, and/or pressing any key (space bar) on the keyboard to wake it up.
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If the light is orange or flashing ensure that the monitor is not in a suspend mode by moving the mouse or pressing a key on the keyboard. If the computer does not get a display by moving the mouse or touching the keyboard, turn off the computer and monitor and reconnect the data cable from the back of the computer, and if removable, the back of the monitor. Turn the computer back on; if you still encounter the same issue, continue reading through the other possibilities.
Monitor settings are not correct Ensure that the brightness and contrast is turned up or attempt to adjust the brightness and contrast. If adjusting the brightness or contrast has no affect on the monitor continue reading through the other possibility.
Does the computer beep when it is powered on and/or does it appear that the computer has activity? If the computer does not beep or beeps abnormally it is possible that the computer itself is experiencing a hardware issue or is exhibiting .

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