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Unsupported Cartridge I have a lenmark model Z735 printer- It is now suddenly telling me that I have an unsupported cartridge. What does this mean ?

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The sensor on the printer may need to be service so you should take it into a repair shop to have that done.

Posted on Dec 27, 2008

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1 Answer

Printer reads unsupported cartridge


maybe you have regional problem issue. like asia or europe cartridges

Apr 05, 2014 | Dell Office Equipment & Supplies

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I have an lexmark all in printer and i just recently brought refill ink and when i install them it keep telling me unsupported cartridge please help


Though Lexmark does not recommend using refilled ink cartridges, you may try to refer to this article in the Lexmark website on Unsupported Cartridge Error on a Lexmark X3330/X3350 All-In-One to determine and resolve the problem. If error continues, try to insert a different known working cartridge. Thanks.

Feb 15, 2011 | Lexmark OfficeCenter X3350 All-in-One...

1 Answer

Hi, I have a lexmark x7170 and keep getting an error message "unsupported cartridge". Help please!!


If you receive an error message that tells you that you have an unsupported cartridge, then you need to remove the cartridge. After installing the appropriate type of ink cartridge you should no longer receive the error message and you can then perform a print test.
Instruction on how avoid unsupprted cartridge message.
  1. Lift up the scanner unit (with the power on). The printer cartridge carrier will move to the top of the printer into the loading position.
  2. Press down on the lever above the cartridge and then raise the cartridge lid. Remove the cartridge and make sure the cartridge supports no more than four colors (cyan, yellow, magenta and black) and a speed of 22 parts per notation.
  3. Insert the compatible ink cartridge into the carrier and then lower the cartridge lid. Close the scanner unit, then make sure plain white paper is inserted into the paper loader.
  4. Press the "OK" button on the control panel and the unsupported cartridge message should be gone. Press the "Select" button and a test alignment page will print.

Nov 21, 2010 | Lexmark X7170 All-In-One InkJet Printer

1 Answer

I have a lexmark 2580, I keep getting 'unsupported cartridge' message, and one of the lights on the printer is constantly blinking. I have brand new lexmark cartidges installed.


Problem Unsupported Cartridge; Error: "Unsupported cartridge"; Incompatible cartridge error; Incompatible cartridge in the printer; Cartridge not recognized Solution What you will see
When a cartridge is inserted, an Unsupported Cartridge error message is displayed on the printer operator panel.
Affected printers
This issue affects printers sold exclusively in the Dixon Store Group (DSG) in Europe and in Circuit City in the U.S. NOTE: The cartridges for these printers are sold exclusively in these stores or on their websites.
Explanation
The printers listed in the table below are compatible with a #2 cartridge (in single cartridge printers) or a combination of #2 and #3 cartridges (in two-cartridge printers). They do not support the standard color 28A 35, and Mono 29A 34 ink cartridges. If the standard color 28A 35 or Mono 29A 34 ink cartridges are used in these printers, they will fail to print and the printer will post an Unsupported Cartridge error message.
Solution
Lexmark recommends using either a #2 cartridge for single-cartridge printers or a combination of #2 and #3 cartridges in two-cartridge printers.

Cartridge compatibility chart

NOTE: These printers are sold exclusively in the Dixon Store Group (DSG) in Europe and in Circuit City in the U.S. The cartridges for these printers are sold exclusively in these stores or on their websites.
Item Printer #2 Color Cartridge #3 Mono Cartridge #31 Photo Cartridge 1 Lexmark Z738 Yes ... ... 2 Lexmark Z1380 Yes Yes Yes 3 Lexmark Z1480 Yes Yes ... 4 Lexmark X2480 Yes ... ... 5 Lexmark X2580 Yes Yes Yes 6 Lexmark X3480 Yes ... ... 7 Lexmark X3580 Yes Yes Yes 8 Lexmark X4580 Yes Yes Yes

Nov 07, 2010 | Office Equipment & Supplies

1 Answer

Replaced cartridge,get unsupported cartridge message,lexmark2500


I have a lexmark X2470 all-in one printer.I am getting the messarge reading"unsupported cartridge" It is a 3rd party refill.

Jun 07, 2010 | Lexmark X2500 All-In-One Printer

1 Answer

Unsupported cartridge error


Sounds like a falty cartridge. Call Dell tech support. The cartridge should have a warranty even if the printer iself does not. They'll replace it.

Feb 26, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer

I have changed my printer cartridge, it is the correct cartridge for a Lexmark Z735 and it keeps throwing up a message "unsupported cartridge"


Hi There,

Thanks for back up call, the " fault" has been sorted by disconnecting the printer, re-connecting
and re-booting the system. As the cartridge was a non Lexmark type we can only assume the
system identified this when the printer was rebooted, but cannot say so with any certainty.

Thanks again,

lyn_mike

Sep 13, 2008 | Office Equipment & Supplies

1 Answer

Unsupported cartridge message


I was having this problem with a Z730. The printer was finally working again after removing and inserting ink cartridge like 40-50 times. No pun intended. After installing cartridge try turning off printer and then back on.

Aug 19, 2008 | Lexmark X2470 All-In-One InkJet Printer

1 Answer

Inkjet cartridge


plz try by reinstalling the drivers

Jun 29, 2008 | Office Equipment & Supplies

4 Answers

Unsupported cartridge error


Unload and reload the Lexmark software........AND clean the printer contacts,
not neccessarily the cartridge contacts.........
that outta do it.

Sep 05, 2007 | Lexmark X2470 All-In-One InkJet Printer

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