Touchpad mouse and or keys for mouse do not work, upon fresh install of xp pro when you get to the first screen that requires you to use the mouse pad its froze up and will not move. install a usb mouse and it works fine, changed memory and hard drives, cant find a solution. thanks guys..
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Re: dell latitude C840
Try using the usb mouse then go into control panel>system>hardware>device manager. Click on the +sign next to touch pad or pointing devices and right click on touchpad, then click on uninstall. Reboot the computer, unplug the usb mouse and the touchpad should be picked up as new hardware and be re-installed.
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select if your running xp, vista or widows 7 in the Operating System section in the drop down menu.
scroll down to Mouse, Keyboard & Input Devices
Select Dell Touchpad / Pointing Stick
download it by clicking on download and run it to install it
Hi, I haven't got a Dell but try this site for the USB driver that is missing. With XP there is no support for USB2, an updated driver is required. Did you download the drivers from Dell? If not, that could be why as they may be old drivers.
Click Start/Control Panel andlook for the Mouse and open it to check the mouse properties. Make sureyou don't have the touchpad disabled.
Some models will allow you to toggle the touchpad on or off by clicking on thebutton that is located at the top of the touch pad in the middle.
Some models will allow you to toggle the touchpad by tapping twice in the upperleft hand corner of the touchpad.
Some models will require a keystroke to toggle the touchpad. Press andHold the ALT or FN function key located at the lower left portion of thekeyboard, then hit the key that toggles the touchpad. The correct key tohit will have the icon of a finger pointing at a square that represents thetouchpad.
Download and reinstall the touch pad drivers.Get online and got towww.google.com In the google search box type: "Dell Support"(without the quotes and put your manufacturer name before Support). Lookfor downloads and drivers. Enter your model number and operating system whenrequested. Download and install the Touchpad drivers.
Hi! Welcome to www.fixya.com.
You can try to download the Alps driver in this Link;
If nothing happens after reboot: Its definitely a hardware issue. You have to call out fo warrant department your manufacturer so it will be fix.
Hope this resolution fix the problem on your computer.
Thanks for contacting Fixya. Bye for now.
Hi you may try follow:
1) go bios setup screen set default configuration and save it and test same error go next
2) take out wireless card and test same error go next
3) reinstall winxp at same HD test same error go next
4) change a HD and install winxp test
nothing solved above is motherboard hardware trouble, need to repair