Question about Zanussi WJS1265W Front Load Washer/Dryer

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Zanussi washer dryer model-WJD 1257 W

My washer dryer has decided to stop emptying and having to empty through the front while sat in front of it, it has also now started to leak out of front drawer, tried cleaning powder out etcc, tried unkinking pipe, still happens, can anyone help, have three kids so its essential i need it working.................

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Not sure about the drawer leak, but have some ideas about the refusal to empty. Have a look at the section in your instruction manual (copy here: http://www.serviceforce.co.uk/pdfs/U23119.pdf) about cleaning the filter (pages 20-21). Check the filter isn't completely choked. Expect quite a lot of water to come out when you remove the filter. While you've got the filter out, have a look in the hole it came out of. At the back of the cavity you should see the pump impeller (looks like a four-bladed fan). With the power off(!) give this a spin with your fingertip. It should be free to turn (although it's normal for the movement to be very notchy). If it won't turn, see if you can find anything jammed up in it. Keep looking in the same cavity. Somewhere about halfway back, usually on the top wall, you should find a large hole (this is how the dirty water gets into the pump). Slip your finger as far into this as you can without getting it stuck, and just check nothing is blocking it (20p coins are favourite problems here). If you've still drawn a blank, then without replacing the filter turn the power back on, set the machine going on a spin cycle, and look to see if the pump impeller is whizzing round. Don't be tempted to touch it, as it can rap your knuckles very hard. If it won't turn, you probably need a new pump. Replacing a pump is a pretty low-stress affair. It's more or less obvious where everything is meant to go. You can get a new pump from one of the internet parts suppliers for about £35 (it's worth shopping around, as prices very wildly). Hope this helps a bit. A.

Posted on Feb 22, 2007

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